[nfbcs] FW: [IDevices] Your Help Is Needed, Apple Feedback

[Barcore]

Hey Susie,

Can you explain how this is impacting blind people specifically? Why are we not able to simply use the numbers on the on screen keyboard With a pair of headphones? I understand that if you have a Bluetooth keyboard, it would be more convenient to use those numbers. However, is this any different than it would be for sighted folks?

Thank you,

Jim

Sent from my iPhone

On Aug 28, 2013, at 7:35 AM, "Stanzel, Susan - FSA, Kansas City, MO" <Susan.Stanzel at kcc.usda.gov> wrote:

> Hi Listers,
> 
> I know this might be considered off topic, but it is important. Apple needs to hear from us.
> 
> Susie Stanzel
> 
> From: IDevices [mailto:idevices-bounces at gatewayfortheblind.com] On Behalf Of David G. Carlson
> Sent: Wednesday, August 28, 2013 9:24 AM
> To: Denny at GatewayForTheBlind.Com; IDevices at GatewayForTheBlind.Com
> Subject: Re: [IDevices] Your Help Is Needed, Apple Feedback
> 
> Done. Agree completely that using the on screen keypad is often not fast enough to satisfy the prompt processor. It's very frustrating.
> David G. Carlson
> Marketing / Sales Engineer
> RF Timing and Synchronization
> dgcarlson at sbcglobal.net<mailto:dgcarlson at sbcglobal.net>
> ----- Original Message -----
> From: Denny Huff<mailto:denny at gatewayfortheblind.com>
> To: IDevices at GatewayForTheBlind.Com<mailto:IDevices at GatewayForTheBlind.Com>
> Sent: Wednesday, August 28, 2013 6:24 AM
> Subject: [IDevices] Your Help Is Needed, Apple Feedback
> 
> All,
> 
>                If you use Voiceover and have ever tried to use the numbers on your bluetooth keyboard while on a phone call, you have found that it doesn't work.  This is a problem that Apple has not addressed and although the engineers have been made aware of the problem, it still hasn't been resolved.
> 
>                It is very difficult to enter a string of numbers on the IPhone in the amount of time allotted for many of the services we may call.  IE: banking service, ordering products with a credit card, etc.  For those that use a bluetooth keyboard this process would be much simpler if only we could use the numbers on the keyboard.
> 
>                In order for this problem to be addressed and resolved in a timely manner, Apple needs to hear from us.  The more people that send them feedback on this problem the more likely the engineers will take it seriously.
> 
>                This is what you can do.  Follow one of the links below and let them know that you would like to see this problem be corrected.  Let them know that you should be able to use Voiceover and the numbers on a bluetooth keyboard while on a phone call.  Be courteous when making your complaint but also let them know how much this affects you.
> 
> Here are the links you can go to to submit your feedback to Apple;
> For the IPhone:
> http://www.apple.com/feedback/iphone.html
> For the IPad:
> http://www.apple.com/feedback/ipad.html
> All other devices and IOS apps:
> http://www.apple.com/feedback/
> 
> Thanks,
> ___________________________________________________________________
> Denny Huff
> Gateway For the Blind LLC.
> PO Box 515
> St. Clair, MO  63077
> Phone: (636) 262-1383
> FAX: (314) 558-0298
> WWW.GatewayForTheBlind.Com
> 
> Have questions about that IPhone, IPad or IPod Touch?
> Join the IDevices list serve and get answers to your questions and find out tips and tricks about using those devices.
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