[nfbcs] FW: [IDevices] Your Help Is Needed, Apple Feedback

[Steve Jacobson]

Jim,

The trouble is, I'm not sure that any of us would say we can dial as quickly with the touch keypad with voiceOver as one can visually.  However, I'm not sure the answer is as simple as allowing a bluetooth 
keyboard during phone calls, either.  I'd really like to know whether there is a reason that this isn't permitted as there might be a good one.  Be that as it may, though, I am bothered a little if you feel that we 
don't have the right to ask for a feature that might be useful to us simply as customers.  To me, to make a case that this is an accessibility issue might be stretching it, but we are now customers, and with my 
great big two months of experience with an iPhone under my belt, I do find that interacting with places that require significant data entry using the numeric keypad to be difficult at times.  I am continuing to get 
better, though.

Best regards,

Steve Jacobson


On Wed, 28 Aug 2013 09:25:29 -0700, Barcore wrote:

>Hey Susie,

>Can you explain how this is impacting blind people specifically? Why are we not able to simply use the numbers on the on screen keyboard With a pair of headphones? I understand that if you have a 
Bluetooth keyboard, it would be more convenient to use those numbers. However, is this any different than it would be for sighted folks?

>Thank you,

>Jim

>Sent from my iPhone

>On Aug 28, 2013, at 7:35 AM, "Stanzel, Susan - FSA, Kansas City, MO" <Susan.Stanzel at kcc.usda.gov> wrote:

>> Hi Listers,
>> 
>> I know this might be considered off topic, but it is important. Apple needs to hear from us.
>> 
>> Susie Stanzel
>> 
>> From: IDevices [mailto:idevices-bounces at gatewayfortheblind.com] On Behalf Of David G. Carlson
>> Sent: Wednesday, August 28, 2013 9:24 AM
>> To: Denny at GatewayForTheBlind.Com; IDevices at GatewayForTheBlind.Com
>> Subject: Re: [IDevices] Your Help Is Needed, Apple Feedback
>> 
>> Done. Agree completely that using the on screen keypad is often not fast enough to satisfy the prompt processor. It's very frustrating.
>> David G. Carlson
>> Marketing / Sales Engineer
>> RF Timing and Synchronization
>> dgcarlson at sbcglobal.net<mailto:dgcarlson at sbcglobal.net>
>> ----- Original Message -----
>> From: Denny Huff<mailto:denny at gatewayfortheblind.com>
>> To: IDevices at GatewayForTheBlind.Com<mailto:IDevices at GatewayForTheBlind.Com>
>> Sent: Wednesday, August 28, 2013 6:24 AM
>> Subject: [IDevices] Your Help Is Needed, Apple Feedback
>> 
>> All,
>> 
>>                If you use Voiceover and have ever tried to use the numbers on your bluetooth keyboard while on a phone call, you have found that it doesn't work.  This is a problem that Apple has not 
addressed and although the engineers have been made aware of the problem, it still hasn't been resolved.
>> 
>>                It is very difficult to enter a string of numbers on the IPhone in the amount of time allotted for many of the services we may call.  IE: banking service, ordering products with a credit card, etc.  For 
those that use a bluetooth keyboard this process would be much simpler if only we could use the numbers on the keyboard.
>> 
>>                In order for this problem to be addressed and resolved in a timely manner, Apple needs to hear from us.  The more people that send them feedback on this problem the more likely the engineers will 
take it seriously.
>> 
>>                This is what you can do.  Follow one of the links below and let them know that you would like to see this problem be corrected.  Let them know that you should be able to use Voiceover and the 
numbers on a bluetooth keyboard while on a phone call.  Be courteous when making your complaint but also let them know how much this affects you.
>> 
>> Here are the links you can go to to submit your feedback to Apple;
>> For the IPhone:
>> http://www.apple.com/feedback/iphone.html
>> For the IPad:
>> http://www.apple.com/feedback/ipad.html
>> All other devices and IOS apps:
>> http://www.apple.com/feedback/
>> 
>> Thanks,
>> ___________________________________________________________________
>> Denny Huff
>> Gateway For the Blind LLC.
>> PO Box 515
>> St. Clair, MO  63077
>> Phone: (636) 262-1383
>> FAX: (314) 558-0298
>> WWW.GatewayForTheBlind.Com
>> 
>> Have questions about that IPhone, IPad or IPod Touch?
>> Join the IDevices list serve and get answers to your questions and find out tips and tricks about using those devices.
>> To join send an email message to:
>> IDevices-Join at GatewayForTheBlind.Com<mailto:IDevices-Join at GatewayForTheBlind.Com>
>> 
>> ________________________________
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>> The Gateway To Independence
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>> 
>> 
>> 
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