[nfbcs] AT&T Questions about finding information on maps

[Curtis Chong]

Greetings:

 

I am attaching for your consideration a questionnaire from the AT&T
Corporate Accessibility Technology Office (CATO) which attempts to gather
information from blind end users about how they would like to read wireless
coverage maps.  This questionnaire is also pasted at the end of this
message.

 

This survey is completely voluntary.  If you are interested in responding to
this questionnaire, please fill out the attached document and send it via
email to Guido Corona, who is the person soliciting comments.  Mr. Corona's
email address is guido.corona at att.com.

 

Thank you for any help you can provide in this matter.  It is always a good
thing for us to be asked how we would like to handle certain kinds of
information as a part of an accessibility initiative.

 

Yours sincerely,

 

Curtis Chong, President

National Federation of the Blind in Computer Science

 

 

AT&T Questionnaire

 

We have just put a map-based tool online that lets people find out what
levels of wireless coverage we offer in their area-4G LTE, 4G, 3G, and so
on. People who can see will see this information as various shades of color
on a map. The tool covers the globe. In other countries, there is an icon
that, when clicked, reveals the rate plans available for calls between that
country and the U.S.

 

We realize that we don't have a good feel for the kind of reference points
that would be meaningful to a person who is blind or visually impaired. So
we would like to ask these four questions:

 

1.            Have you ever tried to get information about wireless
coverage? For instance, "I wonder if there is LTE coverage in my
neighborhood?" If so, how did you try to find that information?

 

2.            This question has three parts. If you were to try to find
information about wireless coverage, how useful would each of these kinds of
information be to you:

 

a.            The coverage available at a specific location, such as your
home address, your office, the hotel where you plan to stay on a trip, or
some other location that is relevant to you?

b.            The kinds of coverage available in an arbitrary square around
that location, with various zoom levels available? (For example: "Size: 1
mile by 1 mile. Centered on: [your home address]. 50 percent 4G LTE and
lower. 30 percent 4G and lower. 20 percent 3G and lower.")

c.             The same kind of percentage-based information about the
coverage available in a selected county, state, or country?

 

3.            Is there anything else you would like us to know about the
information you need about wireless coverage?

 

4.            Is there anything else you would like us to know about how we
can make information useful to you when that information is tied to
geographic areas?  

 

 

 

 

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