[nfbcs] Trouble downloading some files

[Steve Jacobson]

Tracy,

If your download worked, then obviously the MetaRefresh issue was not relevant.  I'm glad you got it working.

Best regards,

Steve Jacobson

On Fri, 14 Jun 2013 08:51:51 -0400, Tracy Carcione wrote:

>Thanks Steve.
>I bet my problem was that I kept hitting enter on the link, and getting 
>myself into a loop, as you say.
>I went back to the download page today and got the file no problem, probably 
>because yesterday I said to always allow pop-ups from that site, so today I 
>didn't have to deal with them.
>Thanks for your advice.  I've saved it for the next time this happens.
>Tracy

>----- Original Message ----- 
>From: "Steve Jacobson" <steve.jacobson at visi.com>
>To: "NFB in Computer Science Mailing List" <nfbcs at nfbnet.org>
>Sent: Thursday, June 13, 2013 4:19 PM
>Subject: Re: [nfbcs] Trouble downloading some files


>> Tracy,
>>
>> It could be that you have Internet Explorer set up to block redirects or 
>> not allow "meta-Refresh".  I think this is the default
>> when you install it.  However, some sites use redirection in their logon 
>> processes including some bank sites.  Sometimes
>> redirection and Meta-Refresh are used for downloads as well.  To check 
>> this, go to Tools, Internet Options, and the Security tab.
>> Go to the Internet zone and press the Custom button.  You will be on a 
>> list of options.  Press "M" which will bring you to
>> Miscelaneous.  Arrow down past Allow access Data Sources across domains 
>> and you will hear "Allow Meta Refresh".  Under that you
>> will see two options, "Disable" and "Enable".  If "Disable" is on, DOWN 
>> ARROW to "Enable" which will say "Off" and press the SPACE
>> BAR to turn it on.  Then press OK.  If we are lucky, this could be your 
>> problem.  Sometimes it takes a while for these to start.
>> Also, after you allow the popup and go back to the DOWNLOAD link, don't 
>> press ENTER again.  Check the Information bar a second
>> time to see if there is anything there like allowing downloads.  Pressing 
>> ENTER a second time could be starting the download
>> sequence all over again causing you to have to approve the popup again and 
>> you may never be getting to the Download.
>>
>> Finally, many sites have another link on the same page that they offer if 
>> your download doesn't start.  You can look for a link
>> like that if nothing here works.
>>
>> Best regards,
>>
>> Steve Jacobson
>>
>> On Thu, 13 Jun 2013 14:49:14 -0400, Tracy Carcione wrote:
>>
>>>I am having trouble downloading files where the first thing is a pop-up. 
>>>I
>>>am running IE8 on Windows XP, with Jaws 14, and I have pop-ups blocked.
>>>I choose the link to download a file.  It makes the noise to check the
>>>notification bar.  I hit alt-n.  It asks me if I want to allow pop-ups 
>>>from
>>>this site.  I say yes.  It puts me back to the download link, and I hit
>>>enter again.  It makes the notification noise.  I hit alt-n, and nothing
>>>happens.  I never get to the place where I hit Applications and download 
>>>my
>>>file.
>>>What do I do to get my file?
>>>Thanks.
>>>Tracy
>>
>>
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>>
>>
>>
>>
>>
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