[nfbcs] Corrupt User Profile

Mon May 19 15:35:55 UTC 2014

Mike, when I talked with the MS folks, they said that, if I was using access
tech, solving the problem would require unique skills and that they were
there to solve more than problems directly related to how my scr3een reader
can read this or that. You might try again. Like Pete, I have never found
them constrained by anything I have asked them.

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Mike Freeman via
nfbcs
Sent: Friday, May 16, 2014 4:03 PM
To: 'NFB in Computer Science Mailing List'
Subject: Re: [nfbcs] Corrupt User Profile

Steve:

I completely agree with you. We used to debug running systems and fix
problems. Now although community forums often list some steps to solve
problems, seldom do I observe techies with enough knowledge to actually go
in there and fix things.

For example, although I can still take system image backups, the normal
scheduled backups are kaput because the Task Scheduler service won't run --
or, more exactly, if I restart the service, it stops immediately. Yet few
suggestions come to mind beyond doing a "sfc /scannow" or similar stuff and
if that fails, reinstall or do a Repair Reinstall on Windows. I'm convinced
it's a simple problem but one can't find a tech guru who will do things the
old-fashioned way and actually debug what's wrong and fix *only* the
messed-up components or files.

I don't want to reinstall Windows because I have everything working just
about exactly as I want (including reducing those pesky system hangs to a
bare minimum) and don't want to start from scratch doing it all over again.

Perhaps I'll try Microsoft's Accessibility Line but when I tried it the
other day, as soon as I indicated it wasn't an accessibility issue, I got to
some gal who said for only $149.95 or thereabouts, they'd work with tools to
solve the problem. Nuts!

Mike Freeman

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Steve Jacobson
via nfbcs
Sent: Friday, May 16, 2014 1:36 PM
To: NFB in Computer Science Mailing List
Subject: Re: [nfbcs] Corrupt User Profile

I don't know if there is a moderator besides Dave, but I do know it is not
me.  The title of this list reflects that it is associated with the National
Federation in Computer Science division, but the focus of the division has
changed over the last thirty years.  We were at one time strictly computer
professionals who came together to figure out how we could program more
efficiently.  Over perhaps the last fifteen years or so, though, we have
becomd much more involved in accessibility although we still try to work out
problems of employment in the computer field as well.  In some cases, we are
better able to understand some of the technology involved with making
software accessible that gives us the ability to make constructive
suggestions.  Anyway, I don't think we do want to turn into a tech support
list, but I have also found when moderating that the arguments that always
arise once people start saying something is off-topic always exceed the
number of off topic messages being discussed.  It is almost an absolute
rule.  

I find it interesting that the technical people that he paid didn't figure
this out.  A corrupt user profile isn't an accessibility problem, and
microsoft's disability help line  really should not have had to solve it in
my opinion.  This is one reason I am so skeptical of people reinstalling
Windows as the general solution to so many different problems without
knowing what the problm was.  

best regards,

Steve Jacobson

On Fri, 16 May 2014 08:57:08 -0700, Gabe Vega via nfbcs wrote:

>believe it or not Tylor, we actually agree on one topic. it is odd that 
>although this is a Comp Sci list we talk
more about tech support issues and the most simplistic and basic topics that
no where near cover the topics in a computer science field I ever heard of.
and to be honest what bothers me as well is that the original poster has no
i.t. background he is just a gentleman looking for free tech support on the
NFBCS list. so are we all now like free tech support providers if we want to
stay subscribed on this list? as far as I knew peter is a marketing business
owner of sorts and has no business on this list.

>Gabe Vega
>CEO
>Commtech LLC
>Web: http://commtechusa.net
>FaceBook: http://facebook.com/commtechllc
>Twitter: http://twitter.com/commtechllc
>Email: info at commtechusa.net
>Phone: (888) 351-5289 ext. 710
>Fax: (480) 535-7649

>On May 15, 2014, at 6:21 PM, Littlefield, Tyler via nfbcs
<nfbcs at nfbnet.org> wrote:

>> I'm sorry to jump in here.
>> When I first joined this list, it looked like computer science and I 
>> thought this could be cool: discussions of
web development, website accessibility and whatever else falls under CS.
I've been unable to really reespond to much lately, but it seems it's been
turned into Peter's daily computer troubles updates with constant requests
for help and notes about sheling out insane amounts of money and beating
people back from daring to open internet connections.
>> 
>> So, I'm curious: 1) Was I wrong in my assumption of what this list 
>> was for? If not, is there a list that is
actually for CS? This constant updating is a lot of clutter to dig through
to try to read good tidbits.
>> Thanks,
>> On 5/15/2014 9:14 PM, Peter Donahue via nfbcs wrote:
>>> 
>>> Good evening everyone,
>>> 
>>>   I'm happy to report that Mary's computer works normally again. I 
>>> spent 3 hours on the phone with Microsoft
this afternoon troubleshooting the problem. Their disability services
department was wonderful in helping me solve this issue. After performing
several different scans some of which needed to be done in safe mode they
figured out that the problem was not a virus or a trodjan but a corrupt user
profile. The technician created a new user profile for that machine and set
as the default for when the machine is restarted. Computer and the other
programs that were effected by the corruption are running as usual.
>>> 
>>>   Thanks to Microsoft we won't need to send that computer to the 
>>> shop and can spend our money on an in-house
file storage solution. Thanks for everyone's ideas and suggestions.
>>> 
>>> Peter Donahue
>>> 
>>> 
>>> 
>>> 
>>> ---
>>> This email is free from viruses and malware because avast! Antivirus
protection is active.
>>> http://www.avast.com
>>> 
>>> 
>>> _______________________________________________
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>> 
>> 
>> --
>> Take care,
>> Ty
>> http://tds-solutions.net
>> He that will not reason is a bigot; he that cannot reason is a fool; 
>> he
that dares not reason is a slave.
>> 
>> 
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