[nfbcs] Citrix and screen readers

Tracy Carcione carcione at access.net
Thu May 7 12:28:43 UTC 2015


Hi Mike.
Yes, I know that, and a royal pain it is.  Jaws is having a problem passing
the authorization along.  It gets the authorization from my desktop, and is
supposed to pass it along the chain, but is not.  We're working with FS on
this.
My question is, does Window-Eyes use the same kind of authorization scheme
as Jaws, with a set number of license keys?
Or, I'm tempted to try NVDA, which does not require any authorization, but
I'm not sure how well it will handle complex web pages and pseudo-mousing,
which I've had to use a lot with Jaws on the pages I actually have access
to. Has anyone used NVDA in such a context?
Tracy


-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Mike Freeman via
nfbcs
Sent: Wednesday, May 06, 2015 10:09 PM
To: 'NFB in Computer Science Mailing List'
Cc: Mike Freeman
Subject: Re: [nfbcs] Citrix and screen readers

Tracy:

Remote JAWS has to be on *every* server in the chain; one cannot log into
one server and then connect remotely to a second server and expect
screen-reader support *unless* Remote JAWS is on the second server also.
Window-eyes works the same way.
Mike Freeman


-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Tracy Carcione
via nfbcs
Sent: Wednesday, May 06, 2015 4:52 PM
To: nfbcs at nfbnet.org
Cc: Tracy Carcione
Subject: [nfbcs] Citrix and screen readers
Importance: High

My last question was too small.
The problem I'm having with Jaws is passing the authorization through
multiple servers.  Desktop to server A and start Jaws, fine.  Go on to
server B and start Jaws, and it's not seeing the authorization.
Is there another screen reader that works with Citrix, is robust enough to
do stuff on the final server, and doesn't have the authorization problems
Jaws is having?  The vendor is asking about Window Eyes, from something
someone saw on the internet.  I'm willing to learn a new screen reader, if
it will work in the end.
Tracy




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