[nfbcs] Fwd: Collecting Information for Microsoft's new CAO

Sat Feb 20 01:25:07 UTC 2016

Some people will say that this is not accessibility, but I very much think
that it is. Have an option to bring back the old menubar instead of that
stupid ribbon. I basically have to memorize all of the keystrokes from
office 2003 in order to get anything done because the stuff on the ribbon is
iimpossible to find, has keystrokes that are four, five, or six steps long,
and, in some cases, do not work.
 Some of the old shortcut keys do not work anymore, like pressing alt p in
Outlook to get to the options for a message. If you look hard enough, you
can get back to the old dialogs for different stuff, like page layout in
Word or message options in Outlook, but it takes ten million steps to get
there. Okay, exaggerating, but that is what it seems like.
	There is another problem with Internet Explorer. I do not know if it
has been fixed in the new browser. Screen readers often send an
accessibility event instead of passing through the keystroke of enter or
space. When this happens, the browser decides how to handle it. All other
browsers, afaik, use mouse down, mouse up, click as the events that the
browser fires for an accessibility event, but Internet Explorer only uses
click. Many web companies do not know this and make controls that listen on
mouse up, so they are not accessible with screen readers and Internet
Explorer.
-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Jeanine Lineback
via nfbcs
Sent: Friday, February 19, 2016 11:09 AM
To: Doug Lee
Cc: Jeanine Lineback; List for teachers and trainers of adaptive technology;
Jeanine Lineback via nfbcs
Subject: Re: [nfbcs] Fwd: Collecting Information for Microsoft's new CAO

Thank you Doug,
Regarding the Link 2013 in the Skype for business issues with jaws and other
screen readers like NVDA I have also reported these problems. :-) They are a
major issue especially the notifications taking over from other
applications. Definitely a productivity downer. Frown

Dictated on an iPhone.

> On Feb 19, 2016, at 12:54 PM, Doug Lee <dgl at dlee.org> wrote:
> 
> Please pass this on, though Anne is well aware of this concern, and 
> the fact that I've been harping about this for about nine months. :)
> 
> Two serious issues in Lync 2013 and Skype for Business 2016, highest
priority first:
> 
> 1. Every incoming chat message fires a MenuOpened event and forces AT 
> users to Alt+Tab twice in order to continue whatever they were doing 
> before the message arrived. This is a very severe productivity killer, 
> and this issue alone has forced me to recommend to large companies 
> that they refrain from upgrading beyond Lync
> 2010 for users who are blind or use a screen reader.
> 
> Note that while I am aware that the delay in fixing this issue is due 
> to difficulty deciding what system to use for incoming chat 
> notifications, I urge that the menuOpened events be stopped 
> immediately even if this results in no notification of an incoming chat.
Silent chat arrival is a problem but does not impair use of every other
application on the computer.
> 
> 2. Frequently during an active voice call in Lync 2013 and Skype for 
> Business 2016, the keyboard is taken over in such a way as to prevent 
> many JAWS commands from working. Again, a user must Alt+Tab to rectify 
> this situation. My very rough estimate is that this happens at least once
every 5-10 minutes, though my recollection of the time interval is
imprecise.
> 
> I am forwarding this message to some members of my office 
> accessibility team in case they have further thoughts.
> 
> On Fri, Feb 19, 2016 at 10:03:25AM -0600, NFBCS mailing list wrote:
> I have been asked to circulate the following message.  This also applies
to your own personal experience with Microsoft product, even though the
below email specifies serving students and adults.
> 
> Jeanine Lineback
> Begin forwarded message:
> 
>> From: "McSorley, Jan" <jan.mcsorley at pearson.com>
>> Date: February 16, 2016 at 12:42:29 PM CST
>> To: Jeanine Kay Lineback <jeanine.lineback at gmail.com>, Edgar Lozano 
>> <lozano.edgar94 at gmail.com>, Su Park <su.park98 at gmail.com>
>> Subject: Collecting Information for Microsoft's new CAO
>> 
>> Hi Everyone,
>> 
>> I just got off a call with Anne Taylor who, as you know, used to be the
Director of Access Technology at the National Federation of the Blind.  She
now works for Microsoft and her boss is Microsoft's new Chief Accessibility
Officer.
>> 
>> Anne asked me to compile a list of access barriers in Microsoft products
that impede the work I am trying to accomplish at Pearson, but I would like
to take this opportunity to get additional feedback from others in the
field.  I would love to add your insights and opinions on how Microsoft
could help improve education, productivity, etc. of people  with
disabilities by making improvements in the accessibility of their products.
>> 
>> I will be working on a list of ideas for Anne, but if you have any
thoughts or feedback on the following questions, I will be sure to share
your name(s) as contributors to the list:
>> 
>> 1. Are there any access barriers to using Microsoft products that make it
difficult for you to serve students or adults with disabilities.  For
example:
>> Word
>> PowerPoint
>> Excel
>> Windows Operating Systems
>> Windows Browsers
>> 2.  Is there anything you wish Microsoft products would/could/should do
that they are not doing?
>> 
>> 3.  In your opinion, what should Microsoft's accessibility priorities be?
>> 
>> Any help or input you could provide would be appreciated.  This is a
unique opportunity to get ideas and requests up the chain at Microsoft, so
please don't underestimate the importance of your feedback.
>> 
>> Please share with others in your network as you see fit.  I will be
reviewing the list with Anne Taylor the week of March 22nd, so there is time
to reach out to others.
>> _________________
>> 
>> For kids
>> 
>> Jan McSorley
>> Head of Accessibility
>> School Line of Business
>> Pearson Assessment Centre
>> 
>> M: (512) 673-9569
>> E: jan.mcsorley at pearson.com
>> 
>> Pearson
>> Always Learning
>> Learn more at www.pearsonk12.com
>> 
>> We put a man on the moon in the 1960's ... surely we can make information
technology fully accessible to people with disabilities.  It can be done ...
it must be done ... it will be done!
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> -- 
> Doug Lee                 dgl at dlee.org                http://www.dlee.org
> SSB BART Group           doug.lee at ssbbartgroup.com
http://www.ssbbartgroup.com
> "I before E, except after C, or when sounded like A, as in neighbor 
> and weigh, except for when weird foreign concierges seize neither 
> leisure nor science from the height of society."

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