[nfbcs] Power Supply, and Computer Expense Upkeep
Peter Donahue
pdonahue2 at satx.rr.com
Thu Jul 7 04:30:51 UTC 2016
Good evening again Bryan and everyone,
Although the gentleman who tried restarting the computer after the
proper shut-down may not have tested the power supply when I called
Computer NERDZ this morning they told me that they confirmed that the
power supply was failing when they got it to the shop. By the way
although it's spelled Computer NERDZ the name of that company is
pronounced "Computer Nerds." Their Website URL is:
http://www.nerdz.com/and they have offices in Austin and San Antonio.
They have serviced computers for a number of blind people in these
areas and are very familiar with screen access technology. Unlike many
other computer repair services Computer NERDZ will service your machine
onsite and if necessary will take it to their repair facility to
complete extensive repairs and servicing such as replacing a power
supply. Upon successful completion of the work they will return your
unit to you and will set it up and be sure all is in working order.
Their pricing is not bad and they offer a discount for their customers
with disabilities.
I'm not sure if other computer repair companies are offering
Managed Services Program (MSP.) Given the trouble we've had with Mary's
computer we enrolled it in their "Proactive Care" program. They
regularly monitor the system for hardware failures as well as scan for
viruses and other threats. They will alert the user if potential
hardware or other volnurabilities are found so action can be taken to
prevent potential disasters. The Proactive Care Program also includes
file and program backup and restoration should a computer need to be
wiped and rebuilt from the ground up or if one needs to replace lost data.
Since we've had so many problems with that machine breaking down we
decided to get Proactive Care coverage on it to hopefully keep it out of
the shop. We bought it in 2011. It has been to the shop four times for
various repairs including replacement of the hard drive last year.
Considering that this is a Dell Computer it strikes me odd that we
should be having so much trouble keeping it in ship shape. You feel the
heat when you know you have other pressing matters to deal with and all
of your funds are going to keep your technology running and up-to-date.
The monthly charge for Computer NERDZ'S Proactive Care Plan is $21.00
per computer. We'll let you know how this works out. You may want to
check with your computer repair service to see if they offer a similar
plan. They have higher level managed care plans but they're a little
much for our budget for now. It's great to know that Managed Service
Plans are available to individuals and businesses to help keep their
technology in top performance. Sprint has us covered in the iDevice
department where MSP is concerned.
Peter Donahue
Bryan Schulz via nfbcs wrote:
> Hi,
>
> Yep and I bet the tech confirmed it in 30 seconds with his power supply pod
> tester.
> Bryan
>
>
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Peter Donahue via
> nfbcs
> Sent: Wednesday, July 06, 2016 9:44 PM
> To: NFB in Computer Science Mailing List
> Cc: Peter Donahue
> Subject: [nfbcs] Nas Drive Issue, and Failing Power Supply
>
> Good evening Steve and everyone,
>
> A technician from "Computer NERDZ" came yesterday to address this
> issue and some other concern's with Mary's computer. It turns out that
> Buffalo Technology has a feature on its NAS products that is an
> equivalent to the "Recycle Bin" in Windows. Buffalo calls this feature a
> "Trash Box" where files and folders deleted from the NAS drive are held
> until it is emptied. It took the system about 30 minutes to empty the
> contents of the trash box. Now that drive has lots of space and Windows
> recognizes it as such. The only thing I need to figure out is how to
> access it using the keyboard and JAWS so I can take out the trash
> regularly. I'll need to consult the Buffalo user manual for this
> product. Their tech support is next to nonexistent.
>
> Recall that I mentioned that Mary's computer failed to power up
> when it was turned on? I asked the technician to investigate this too.
> The same thing happened when the technician powered down the machine and
> tried to turn it back on. He took it back to the shop so it could be
> investigated further. Our hunch was right. That machine had a failing
> power supply. They expect to perform the power supply transplant in the
> next day or two as they had to order one from Dell in Austin. We're
> hoping to have Mary's computer back by the weekend. Once the new power
> supply is installed and the machine is in ship shape I won't need to
> worry about Mary having problems with it when I go to North Carolina in
> two weeks.
>
> We hope everyone enjoyed the national convention and that you all
> had a safe trip home.
>
> Peter Donahue
>
>
>
>
>
>
> Steve Jacobson via nfbcs wrote:
>> Peter,
>>
>> You have likely already thought of this, but check your drive lists
>> carefully to be certain that your drive isn't mapped to multiple drive
>> leters.
>>
>> Best regards,
>>
>> Steve Jacobson
>>
>>
>> -----Original Message-----
>> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Peter Donahue
> via
>> nfbcs
>> Sent: Monday, July 04, 2016 12:22 AM
>> To: nfbcs at nfbnet.org
>> Cc: Peter Donahue <pdonahue2 at satx.rr.com>
>> Subject: [nfbcs] Nas Drive Issue
>>
>> Hello everyone,
>>
>>
>>
>> I have anissue with Windows thinking that my NAS drive is
>> full when it isn't. According to what I'm seeing in "Computer" I'm being
>> told that the NAS drive only contains 123MB of free disk space when in
> fact
>> it has over 100 GB free. I've tried rebooting the computer several times
> and
>> deleted files and folders I no longer need. This does not change the
> amount
>> of free space on that drive available for storage. What should I do to
>> address this issue so Windows 7 reports the correct amount of free space
> for
>> storage. Your help will be very much appreciated.
>>
>>
>>
>> Peter Donahue
>>
>>
>>
>>
>>
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