[nfbcs] request help with Braille Sense Plus Braille display

[Littlefield, Tyler]

Hello:
As for your first question, you need to set up the braille display in
voiceover settings--pairing it like a bluetooth device will not work.
As for question 3, my braille sense is dead and the adapter is hidden,
but even when I did manage to get it to download books from Bookshare,
the file was always corrupt. Same for Youtube and various other things,
youtube would just say "loading" and stick there. I'm also not really
thrilled with having to open books in word processor just so it won't
take 8 hours to load a single book, and even that is slow.
On 6/4/2017 5:43 PM, Graham Mehl via nfbcs wrote:
> Hi all,
>
> I am looking for support for my Braille Sense plus. I have sent several
> emails to HIMS support with no replies. I have looked in the user manual. I
> am only finding basic generic info, which is not helpful for my
> difficulties.
>
> With some help I did get it hooked up to my WiFi. This intern allowed me to
> update the firmware to the latest. The version of firmware is 5.5 build
> 20100630. When I ask it to update the firmware now, it says it is the
> latest. 
>
>  
>
> I would like to accomplish 3 things:
>
> 1.       Connect the Braille Sense plus to my iPhone 6,
>
> 2.       Connect the Braille Sense to my laptop, so I can use it as a
> Braille display,
>
> 3.       Connect to the bookshare web site to download books and open the
> files.
>
>  
>
> I am trying to get my device connected to my iPhone 6, but the Bluetooth I
> am having difficulty with. I believe I have the Braille Sense in terminal
> mode correctly and waiting for the pin request, but the prompt for the pin
> on the phone seems to timeout after 5 seconds and I cannot get the pin
> entered fast enough with voice over on. A sighted person tried it, but still
> does not take. It is a super long time before I can get the pin request to
> show up on the phone again. I was getting pin requests on the Braille
> display before the firmware update. But I did not realize I had to use
> computer Braille to enter the pin at that time.
>
>  
>
> I am trying to find the USB drivers to allow my Braille Sense to talk to my
> computer, but I am not sure which ones to use?
>
> I found this web page, but I cannot seem to find the Braille Sense Plus
> specified. Am I looking in the wrong place?
>
> https://hims-inc.com/braille-sense-series/
>
>  
>
> I was told that with the latest firmware update, I should see a library menu
> item on the Braille Sense that would include a bookshare utility. I cannot
> find the Bookshare download utility in the main menu system that is accessed
> through the F1 key. What firmware update is this in for the Braille Sense
> plus?  I tried to download and copy over via an USB drive a brf and daisy
> formatted file and I cannot seem to get the Braille sense to open them. I
> see the files in the Braille sense file manager. I have the zip and unzipped
> files. The Daisy player does not recognize any of the files. Please advise
> on how to get these file types to open and how best to get to the bookshare
> site to get access to their book collection. When I try to access many web
> sites including bookshare, I am getting multiple errors with site
> certificates. I suspect this is due to the fact many note takers use Mobile
> IE6, which is super outdated. 
>
>  
>
> Thank you.
>
>  
>
> --
>
> Graham Mehl
>
>  <mailto:blind at trailstone.com> blind at trailstone.com
>
> NFB Central Maryland Chapter, Vice President
>
> LCB graduate, 2016
>
>  
>
>  <http://www.freedomscientific.com/Certification> 
>
>  
>
>
>
>
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-- 

Take Care,
Tyler Littlefield

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