[nfbcs] ZoomText hangs and locks up computer

[Robert Spangler]

As an addition to the comments regarding RAM, before having them add more,
monitor the amount of RAM that is being used by the system from the task
manager to see if there are any spikes in usage when using ZT.


On Tue, May 2, 2017 at 8:53 AM, Nancy Coffman via nfbcs <nfbcs at nfbnet.org>
wrote:

> The one thing I could think to do is to check how much memory you have,
> and see if they'll put some more in. It can't hurt.
>
> The other thing I would check on is when they plan to update to Windows
> 10. Maybe that will run 11 better?
>
> Sent from my iPhone
>
> > On May 2, 2017, at 7:42 AM, Suzanne Germano via nfbcs <nfbcs at nfbnet.org>
> wrote:
> >
> > Windows 7 enterprise service pack 1
> > i5 processor 3.2 GHz
> > RAM 8 GB
> > 64 bit
> >
> > On Tue, May 2, 2017 at 7:36 AM, Nancy Coffman via nfbcs <
> nfbcs at nfbnet.org>
> > wrote:
> >
> >> Hello
> >>
> >> Yes, I have had such experiences with Zoom text. It was Zoom text 10.1.
> >> Hey I squared told me that it can run very dirty. Spellcheck took
> forever.
> >> I have not been able to try 11. What version of Windows are you running?
> >>
> >> Sent from my iPhone
> >>
> >>> On May 2, 2017, at 7:27 AM, Suzanne Germano via nfbcs <
> nfbcs at nfbnet.org>
> >> wrote:
> >>>
> >>> Anyone use ZoomText on the job? Do you have issues? We are running
> >> Windows
> >>> 7 ZoomText 10.2 was running great for a long time then starting hanging
> >>> when I turned it on. I would have to shut down with the power switch
> >>> because computer got completely locked up each time. They got me a new
> >>> (probably not really new) hard drive and it seemed to be better for a
> >>> little while but then it was taking 5-10 minutes for ZoomText to start
> >> up.
> >>> They upgraded me to ZoomText 11 which worked great! Started up super
> >> quick.
> >>> I have had it about a month. Now today it locked up every time I tried
> to
> >>> start it. How are your experiences with ZT in a work environment? I am
> >>> software dev so run things like Eclipse, Office 365, Chrome, IE (forced
> >> to
> >>> due to things they developed that require IE), putty plus more
> >>>
> >>> Does anyone run into the same issues?
> >>>
> >>> Thanks
> >>> Suzanne
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> >> nancy.l.coffman%40gmail.com
> >>
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> >>
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>
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-- 
Robert Spangler
Secretary, Miami Valley Chapter of the
National Federation of the Blind of Ohio
spangler.robert at gmail.com