[nfbcs] An Interesting Problem with Firefox and Amazon

[Nicole Torcolini]

	It is Firefox that crashes, not JAWS.

-----Original Message-----
From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Aaron Cannon via
nfbcs
Sent: Friday, April 06, 2018 9:22 AM
To: NFB in Computer Science Mailing List
Cc: Aaron Cannon
Subject: Re: [nfbcs] An Interesting Problem with Firefox and Amazon

I disagree. No webpage, no matter how poorly coded, should be able to crash
a screen reader. Sounds like it's actually a Jaws problem.

Aaron

--
This message was sent from a mobile device


> On Apr 6, 2018, at 10:56, Peter Donahue via nfbcs <nfbcs at nfbnet.org>
wrote:
> 
> Good morning everyone,
> 
>    We experienced the same behavior with Amazon when we tried using 
> Google Chrome. If it's happening in more than one Web browser it 
> sounds like an Amazon issue not a screen reader issue. You should call 
> Amazon's disability hot line to make them aware of the problem so they 
> can check things on their end.
> 
> Peter Donahue
> 
> 
> 
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Rasmussen, 
> Lloyd via nfbcs
> Sent: Friday, April 06, 2018 10:03 AM
> To: 'NFB in Computer Science Mailing List'
> Cc: Rasmussen, Lloyd
> Subject: Re: [nfbcs] An Interesting Problem with Firefox and Amazon
> 
> I would recommend allowing Firefox's default behavior, use NVDA, and 
> hope that JAWS and Firefox can improve things further.
> Just my opinion.
> 
> Lloyd Rasmussen, Senior Staff Engineer National Library Service for 
> the Blind and Physically Handicapped, Library of Congress
> Washington, DC 20542   202-707-0535
> http://www.loc.gov/nls/
> The preceding opinions are my own and do not necessarily reflect those 
> of the Library of Congress, NLS.
> 
> 
> -----Original Message-----
> From: nfbcs [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Nicole 
> Torcolini via nfbcs
> Sent: Friday, April 06, 2018 12:47 AM
> To: nfbcs at nfbnet.org
> Cc: Nicole Torcolini
> Subject: [nfbcs] An Interesting Problem with Firefox and Amazon
> 
>            I don't know exactly what causes this problem, so it is 
> possible that no one else on this list will experience it. When using 
> the latest version of Firefox, if you disable the function for 
> launching multiple processes in order to make Firefox run faster, 
> there is a chance that Firefox will crash every time that you open a 
> product page on Amazon. This has happened on Windows 7 64 bit with 
> JAWS; I have not have a chance to see if it reproduces on other machines.
> 
> 
> 
> Nicole
> 
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