[nfbcs] certiport test centers

[Jim Fettgather]

Hello, I have found a new wrinkle in this whole Certiport testing center accommodations process.

I have spent an hour on the phone, with two different representatives.
A person with a visual disability is allowed the following three accommodations:
Twice the time limit, extended from 50 minutes to 100 minutes.
A Reader, a designated individual to read the questions from the screen.
A Recorder: Another designated individual to perform the tasks as instructed by the test taker.

How the heck is that supposed to work?
Is the test taker instructing the recorder to use hotkeys to complete tasks, or to use point and click methods?
In other words, no one knows anything about whether it is even possible to install a screen reader on any test center computer.
They literally do not know, and I am still trying to contact individuals through accessibility channels at Certiport to see if they know anything about screen readers, and so far, I have come up empty. 
Thanks.
-----Original Message-----
From: nfbcs <nfbcs-bounces at nfbnet.org> On Behalf Of Bryan Schulz via nfbcs
Sent: Friday, July 27, 2018 10:17 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Bryan Schulz <b.schulz at sbcglobal.net>; blindlaw at nfbnet.org
Subject: [nfbcs] certiport test centers

Hi,

 

Certiport is the company that allows people to take Microsoft office exams.

The only way to pass the exams if you need jaws are with the assistance of
another person with vision clicking the mouse because of the simulated
environment.

The exam simulates word or excel and you perform the task in the top two
thirds of the screen and the question/task and submit/next buttons are in
the lower third of the screen.

When the testing center allows this accommodation, does that protect
certiport from legal action?

Has the cs division ever considered this issue?

Bryan Schulz

 



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