[NFBCS] Outlook.com and junk mail

[Louis Maher]

Hello Jim,

Go to your junk folder, find one of the e-mail messages that you want, hit the context menu, arrow down to the junk options, and declare that message as not junk.  It will be moved to the inbox and that e-mail address will be sent to your inbox from now on.


Regards
Louis Maher
Phone: 713-444-7838
E-mail ljmaher03 at outlook.com

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Jim Portillo via NFBCS
Sent: Friday, February 28, 2020 4:00 PM
To: portillo.jim at gmail.com
Cc: portillo.jim at gmail.com
Subject: [NFBCS] Outlook.com and junk mail

Howdy,

 

One of the email addresses I use for more personal things, such as family and friends, is with outlook.com.  I use this email address both on my iPhone and on my computer using MS Outlook.  For the most part, it works well; however, there's an issue I have with certain people's emails going straight to junk mail.  I didn't know this was happening at first, and a close friend of mine kept wondering why I wasn't getting his email.

I thought of it and went to the junk mail folder, and sure enough, there were a few of his messages.  I moved them, and all was fine.

Then, I noticed one or two other people's emails were doing the same thing.

It didn't have anything to do whether I was using my phone or computer.

Is there a way I can fix this so that my friend' emails come to the inbox, where they're supposed to go?

Why is this happening?

 

Thanks for any help.

Jim

 

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