[NFBCS] Help! I broke my laptop

Mon Jun 22 14:52:48 UTC 2020

Hi,

I would at least keep the drive if you have important files on it and like
most people, failed to make other copies.
You can get an usb enclosure pretty cheap and see what you can recover if
the drive is still good.
Bryan

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Monday, June 22, 2020 8:38 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [NFBCS] Help! I broke my laptop

Well, that was abust, and an expensive one, at that.  After I turned the
laptop off, I haven't been able to get it to boot up again.  BIOS problems.
I gave it to a friend to mess with, and told him, if he can't fix it, junk
it.  Money down the drain.
Tracy

-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Tracy Carcione
via NFBCS
Sent: Saturday, June 20, 2020 2:58 PM
To: NFB in Computer Science Mailing List
Cc: Tracy Carcione
Subject: Re: [NFBCS] Help! I broke my laptop

After trying some things, I decided the problem was beyond me.  I got on
Nextdoor and asked for a PC tech, and got one who came over today.  He said
my hard drive had gone bad, and swapped it out for a new one, then
reinstalled Windows.  There's still a problem with the laptop starting in
Support Assist, but he showed me how to get out of that.  I don't know how
much of a pain that will be, but for now I have a working laptop with a
clean install of Windows, which is a good thing.
Thanks for the help.
Tracy

> Hello:
>
> What drive letter is windows installed on? If x, then replace the C:
> with X: in my prior example.
>
> HTH,
>
> On 6/19/2020 1:40 PM, Tracy Carcione via NFBCS wrote:
>> I tried again, and now it says the type of the file system is raw; 
>> chkdsk canot work.
>> The command prompt is at x:\Windows\System32.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Tracy 
>> Carcione via NFBCS
>> Sent: Friday, June 19, 2020 1:14 PM
>> To: 'NFB in Computer Science Mailing List'
>> Cc: Tracy Carcione
>> Subject: Re: [NFBCS] Help! I broke my laptop
>>
>> Tyler, I did that, from wherever it put me when I chose command 
>> prompt,
>> Windows\system32: I think.  It says "cannot open volume for direct 
>> access".
>> What do I try now?
>>
>> Kevin, thanks for your encouraging words.
>>
>> I sure am glad Narrator is working on these screens.  I thought I'd 
>> have to do everything with AIRA.
>> Tracy
>>
>>
>> -----Original Message-----
>> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of 
>> Littlefield, Tyler via NFBCS
>> Sent: Friday, June 19, 2020 12:27 PM
>> To: NFB in Computer Science Mailing List
>> Cc: Littlefield, Tyler
>> Subject: Re: [NFBCS] Help! I broke my laptop
>>
>> You can't say it's not a corrupt registry without knowing what the 
>> error even is. The registry is useful pretty early in the windows 
>> boot cycle, so it very well may be.
>> try going to a command prompt and using chkdsk /r /f C:
>> that will take a while to run. go drink a few pots of coffee. then 
>> reboot and see if that helps.
>> If not, reply back with the error and we can try to help more.
>> HTH,
>> On 6/19/2020 12:18 PM, Kevin via NFBCS wrote:
>>> It doesn't sound like anything you did.  Sometimes the system has a 
>>> hiccup as I call it and tries to recover from a bad crash and can't.
>>> If you can't reboot properly and are getting these options your hard 
>>> drive got messed up.  No, it isn't the registry.
>>>
>>>
>>> On 6/19/2020 11:51 AM, Tracy Carcione via NFBCS wrote:
>>>> Last night, my laptop started doing something mysterious, and Jaws 
>>>> shut off.
>>>> Instead of being smart and starting Narrator, I held down the power 
>>>> button and did a hard shutoff.  Now it won't start.  The Dell logo 
>>>> comes up for a while, then it asks for my keyboard layout, then it 
>>>> offers troubleshooting.
>>>> I have tried auto-repair, system restore, and image restore, but 
>>>> none of them work.  There are also options to uninstall updates, 
>>>> use a command prompt, and UEFI something.  I haven't tried them.
>>>>
>>>> I tried Googling different errors, but the results haven't been 
>>>> helpful.
>>>> One result muttered darkly about a corrupt registry.
>>>>
>>>> I can try to find a tech, but things here are still pretty closed 
>>>> down, so it might not be easy.
>>>>
>>>> Any advice welcome.  Oh what a dope I am.
>>>>
>>>> Tracy
>>>>
>>>>
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>>>>
>>
http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/kevinsisco61784%40gmail.c
>> om
>
>
> --
>
> Take Care,
> Tyler Littlefield (he/him/his)
>
> Tyler Littlefield Consulting: website development and business 
> solutions. <http://tylerlittlefield.me> My personal site 
> <http://tysdomain.com> My Linkedin 
> <https://www.linkedin.com/in/ty-lerlittlefield> @Sorressean on Twitter 
> <http://twitter.com/sorressean>
>
>
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