[NFBCS] Help! I broke my laptop

Mon Jun 22 16:48:04 UTC 2020

Thanks guys.
My friend was able to fix the BIOS problem in about 15 minutes, so now I
have my laptop back and working.
Luckily for me, I didn't have any files on the drive that I need.  I'll have
to re-download some software and reset some settings, but that's it.
If anyone wants to know, it's a Dell Inspiron I only bought last fall, so
there was no real reason it should go bad.  I won't be buying any more Dell
any time soon.
Tracy

-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Gabe Vega
Commtech LLC via NFBCS
Sent: Monday, June 22, 2020 12:31 PM
To: NFB in Computer Science Mailing List
Cc: Gabe Vega Commtech LLC; Tracy Carcione
Subject: Re: [NFBCS] Help! I broke my laptop

we here at Commtech USA also offer computer repair for the blind. we 
have our tech center in

California where you can ship your device and for a set hourly fee 
receive repairs and your device talking out of the box when it returns. 
visit

https://commtechusa.net

for more information.

Gabe Vega

Tech Consultant

Commtech USA

1-833-345-8324 Ext. 703

On 6/22/2020 6:37 AM, Tracy Carcione via NFBCS wrote:
> Well, that was abust, and an expensive one, at that.  After I turned the
> laptop off, I haven't been able to get it to boot up again.  BIOS
problems.
> I gave it to a friend to mess with, and told him, if he can't fix it, junk
> it.  Money down the drain.
> Tracy
>    
>
> -----Original Message-----
> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Tracy Carcione
> via NFBCS
> Sent: Saturday, June 20, 2020 2:58 PM
> To: NFB in Computer Science Mailing List
> Cc: Tracy Carcione
> Subject: Re: [NFBCS] Help! I broke my laptop
>
> After trying some things, I decided the problem was beyond me.  I got on
> Nextdoor and asked for a PC tech, and got one who came over today.  He
> said my hard drive had gone bad, and swapped it out for a new one, then
> reinstalled Windows.  There's still a problem with the laptop starting in
> Support Assist, but he showed me how to get out of that.  I don't know how
> much of a pain that will be, but for now I have a working laptop with a
> clean install of Windows, which is a good thing.
> Thanks for the help.
> Tracy
>
>> Hello:
>>
>> What drive letter is windows installed on? If x, then replace the C:
>> with X: in my prior example.
>>
>> HTH,
>>
>> On 6/19/2020 1:40 PM, Tracy Carcione via NFBCS wrote:
>>> I tried again, and now it says the type of the file system is raw;
>>> chkdsk
>>> canot work.
>>> The command prompt is at x:\Windows\System32.
>>> Tracy
>>>
>>>
>>> -----Original Message-----
>>> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Tracy
>>> Carcione
>>> via NFBCS
>>> Sent: Friday, June 19, 2020 1:14 PM
>>> To: 'NFB in Computer Science Mailing List'
>>> Cc: Tracy Carcione
>>> Subject: Re: [NFBCS] Help! I broke my laptop
>>>
>>> Tyler, I did that, from wherever it put me when I chose command prompt,
>>> Windows\system32: I think.  It says "cannot open volume for direct
>>> access".
>>> What do I try now?
>>>
>>> Kevin, thanks for your encouraging words.
>>>
>>> I sure am glad Narrator is working on these screens.  I thought I'd have
>>> to
>>> do everything with AIRA.
>>> Tracy
>>>
>>>
>>> -----Original Message-----
>>> From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Littlefield,
>>> Tyler via NFBCS
>>> Sent: Friday, June 19, 2020 12:27 PM
>>> To: NFB in Computer Science Mailing List
>>> Cc: Littlefield, Tyler
>>> Subject: Re: [NFBCS] Help! I broke my laptop
>>>
>>> You can't say it's not a corrupt registry without knowing what the error
>>> even is. The registry is useful pretty early in the windows boot cycle,
>>> so it very well may be.
>>> try going to a command prompt and using chkdsk /r /f C:
>>> that will take a while to run. go drink a few pots of coffee. then
>>> reboot and see if that helps.
>>> If not, reply back with the error and we can try to help more.
>>> HTH,
>>> On 6/19/2020 12:18 PM, Kevin via NFBCS wrote:
>>>> It doesn't sound like anything you did.  Sometimes the system has a
>>>> hiccup as I call it and tries to recover from a bad crash and can't.
>>>> If you can't reboot properly and are getting these options your hard
>>>> drive got messed up.  No, it isn't the registry.
>>>>
>>>>
>>>> On 6/19/2020 11:51 AM, Tracy Carcione via NFBCS wrote:
>>>>> Last night, my laptop started doing something mysterious, and Jaws
>>>>> shut off.
>>>>> Instead of being smart and starting Narrator, I held down the power
>>>>> button
>>>>> and did a hard shutoff.  Now it won't start.  The Dell logo comes up
>>>>> for a
>>>>> while, then it asks for my keyboard layout, then it offers
>>>>> troubleshooting.
>>>>> I have tried auto-repair, system restore, and image restore, but none
>>>>> of
>>>>> them work.  There are also options to uninstall updates, use a command
>>>>> prompt, and UEFI something.  I haven't tried them.
>>>>>
>>>>> I tried Googling different errors, but the results haven't been
>>>>> helpful.
>>>>> One result muttered darkly about a corrupt registry.
>>>>>
>>>>> I can try to find a tech, but things here are still pretty closed
>>>>> down, so
>>>>> it might not be easy.
>>>>>
>>>>> Any advice welcome.  Oh what a dope I am.
>>>>>
>>>>> Tracy
>>>>>
>>>>>
>>>>> _______________________________________________
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>
http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/kevinsisco61784%40gmail.c
>>> om
>>
>> --
>>
>> Take Care,
>> Tyler Littlefield (he/him/his)
>>
>> Tyler Littlefield Consulting: website development and business
>> solutions. <http://tylerlittlefield.me> My personal site
>> <http://tysdomain.com> My Linkedin
>> <https://www.linkedin.com/in/ty-lerlittlefield> @Sorressean on Twitter
>> <http://twitter.com/sorressean>
>>
>>
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>
>
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