[NFBCS] Accessible Desktop E-Mail Applications

Tracy Carcione carcione at access.net
Sun Sep 13 13:45:26 UTC 2020


I have both Windows Mail and Mozilla Thunderbird on my Windows 10 machine.
Both work OK with Jaws or NVDA, although, after a couple days of use,
Thunderbird started saying it was timing out when getting my new messages.
I have some problem sending mail at all from that machine, but I don't think
it's related to the specific email programs.
Tracy


-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Peter via NFBCS
Sent: Saturday, September 12, 2020 1:04 PM
To: 'NFB in Computer Science Mailing List'
Cc: Peter
Subject: [NFBCS] Accessible Desktop E-Mail Applications

Hello again everyone,

	This is a follow up to my earlier message concerning the issues with
Outlook. At one time we had multiple desktop E-Mail apps on our computers.
We've used Thunderbird successfully as well as Eudora. I'm not sure how
usable these clients are with Jaws these days. We're running JFW 2020 with
Windows 10. The version with Outlook we're running is included with
Microsoft 365. I would think that if others are having the shut-down issues
we're having with this version of Outlook Microsoft should have released a
patch to fix it by now. Since it's been a while since we've been desktop
E-Mail application shopping we'd be curious to know what other E-Mail
clients you're using and how well they work with JFW. I've heard of Windows
Mail but don't know how usable it is. I'd also be curious to know if Google
offers a desktop E-Mail Application in addition to their cloud-based suite
of apps, Docs, Sheets, etc.

	If we're going to have the technicians come back out to help us
resolve this problem we want results so our money will be well spent. Thanks
again for your help and suggestions.

Peter Donahue

 

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Peter via NFBCS
Sent: Saturday, September 12, 2020 10:33 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Peter <pdonahue2 at satx.rr.com>
Subject: [NFBCS] Outlook Freezing and Shutting Down

Good morning everyone,

 

                I'd be curious to know if anyone here has had this happen
with Microsoft Outlook. Sometimes when saving messages Outlook will save the
message but will then freeze and shut down. Most of the time I'll receive a
prompt to relaunch outlook. At other times Outlook will reopen on its own.
On other occasions When I attempt to restart Outlook nothing happens but
Outlook will relaunch after the computer is rebooted.

 

                We've had computer technicians look at this issue but are
told they can't find anything wrong all this to the tune of $130.00 per
hour. If they can't figure out what's wrong if they contacted Microsoft when
they're here perhaps we'll be able to figure this out so this behavior in
Outlook will stop happening and we can check our E-Mail without trouble. If
anyone has ideas of why this happens your suggestions will be very much
appreciated. All the best.

 

Peter Donahue

 

 

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