[NFBCS] Recaptcha
Tracy Carcione
carcione at access.net
Sun Nov 21 13:04:47 UTC 2021
I was trying to register with my power company's website, so I can pay my
bill online. The very last step was a statement saying the site was
protected by recaptcha, but I could not find any audio, nor the "I am not a
robot" checkbox. There was only a link to a huge page of Google's "privacy"
terms.
A person on another list thinks they only way to get past that kind of
recaptcha is to agree to whatever Google wants on that page, though I think
I looked for a checkbox there and didn't find one.
However, I finally had an AIRA agent log in as me and she saw the captcha on
the power company's webpage and solved it so I could pay my bill. She could
not see it when we were together in Teamviewer.
Can anyone shed any light on this? Is it a new kind of captcha misery, or
just the power company completely ignoring accessibility?
Tracy
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