[NFBCS] PDF in Adobe BC not displaying with accessibility

[Tracy Carcione]

As of a couple weeks ago, PDF files in Adobe DC (BC?), stopped displaying.
It stopped asking me what order I want to display the file in for
accessibility, and it doesn't show me the text, though, when I save the file
as text, it's fine.

How can I get it to go back to asking me how I want the doc displayed?
Where do I mark that I want accessibility?

I am running Windows7 on this machine, and I don't really want to
re-download Adobe if I can help it.

Thanks.

Tracy