[NFBCS] A Bug with Page Navigation in Acrobat Reader While Using JAWS

Curtis Chong via groups.io chong.curtis at gmail.com
Tue Feb 22 19:33:53 UTC 2022


Greetings and salutations:

 

On some other mailing lists, there was a discussion about using the 64-bit
version of Adobe's Acrobat Reader and the inability of a screen reader user
to jump to a specific page in an open PDF document using the CTRL+SHIFT+N
command. This has been determined by the folks at Adobe to be an actual bug
with the 64-bit version of Acrobat Reader. Further, I am told by a reliable
source that the fix for this problem is not likely to be implemented until
June of this year.

 

Because I frequently need to navigate to specific pages within a PDF
document, I have chosen to install the older 32-bit version of the Acrobat
Reader software. My testing has confirmed that, indeed, with this version
running, we are (once again) able to navigate to specific pages within an
open PDF document.

 

So, how does a person get the older 32-bit version? This was somewhat
difficult for me to find inasmuch as it does not seem to readily apparent on
the normal default Acrobat Reader download page found at
https://get.adobe.com/reader/. Instead, you should point your browser to
https://get.adobe.com/reader/otherversions/. Here, you will find a number of
combo boxes that need to be set. There is, fortunately, a combo version to
select the desired version of Acrobat Reader that you want. Be sure not to
select the 64-bit version. This will result in an installation of Acrobat
Reader which enables proper page navigation within a PDF document even while
JAWS is running.

 

I trust you all will find this information useful.

 

Kindly,

 

Curtis Chong

 

 

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