[NFBCS] Gmail and Outlook: Recent Security Conundrums

[Jim Denham]

Gary and others:

If you are using Outlook 365, you will need to enable two factor authentication for your Google account. Once this is done, you can remove the account and re-add it to Outlook. You will need to verify the account using a phone (either call or text) during this process. From my experience, this seems to get things up and running again.
Jim


-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Gary Wunder via NFBCS
Sent: Friday, June 10, 2022 10:25 AM
To: nfbcs at nfbnet.org
Cc: Gary Wunder <gwunder at earthlink.net>
Subject: Re: [NFBCS] Gmail and Outlook: Recent Security Conundrums

So if we have this problem and are using the newest Outlook, we remove the account and just use our original password to set it up again? 

----- Original Message -----
From: Curtis Chong via NFBCS <nfbcs at nfbnet.org>
Date: Friday, June 10, 2022 10:20 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
CC: Curtis Chong <chong.curtis at gmail.com>
Subject: [NFBCS] Gmail and Outlook: Recent Security Conundrums

Greetings everyone:
 
Some of you who use Outlook to read and write Gmail messages may have noticed that there is a problem where you are being asked to enter your Gmail password and that password is not being recognized. This is not a problem with either accessibility or your screen reader. Rather, this is a long-planned change that Google has implemented about which many Gmail users were notified in advance.
 
While we can quibble about the effective of the communication from Google and the complexity of the ultimate solution (yes, there is a solution to this problem), please understand that nonvisual access in particular and accessibility in general are not the issues here.
 
If your email software is, as they say, not modern, the only way around this problem is to activate two-factor authentication for your Google account, create what Google calls an app-specific password, and then use that password in your email client.
 
Those of us who are using the latest versions of Microsoft 365 have had to remove the Gmail account from Outlook and then add it back again.
 
I hope this helps to provide some clarification about an issue which, to be candid, is hitting lots and lots of people.
 
Cordially,
 
Curtis Chong
 
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