[NFBCS] Outlook.office.com

[Curtis Chong]

Hello Tracy:

I would agree that this is a longstanding issue that Microsoft has never
fixed but should. There was a time in my working life when I had to use the
Outlook web interface to change my password every three months. This site
was not accessible until I configured my profile to use the so-called
"light" version. Shame on Microsoft.

Best regards,

Curtis Chong

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Friday, September 02, 2022 6:15 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: [NFBCS] Outlook.office.com

In the spirit of sharing info: 

I recently started working for a client who uses outlook.office.com for
email.  It was very difficult to use with Jaws.  I could read messages, but
replying was impossible.  Either I couldn't do it at all, or I couldn't read
any of what I said.  

I called Microsoft Disability, and they said it just doesn't work well with
screen readers.  The tech said I could try different browsers, but wasn't
too hopeful any would really work. 

Edge worked the best, but still not well enough to do the job.  

The tech told me what I needed to find out to set up an account in Outlook
the app, and, once I had the needed info, I was able to create an Outlook
account and get my email, so long as I use that machine.  

 

It doesn't seem right that Microsoft knows its online Outlook doesn't work
with screen readers, but hey-ho, too bad.  Is this a commitment to
accessibility?

Tracy

 

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