[NFBCS] Outlook.office.com

Fri Sep 2 18:00:10 UTC 2022

I just went to outlook.office.com and it took me to the same place that outlook.com took me to, so I'm not sure what the difference is.

Microsoft has had a recent commitment to accessibility, so I'd encourage anyone who's interested to check it out, even if you've used it in the past. I'm not going to excuse SharePoint though or say that it's any better than Google.

--
Christopher (AKA CJ)
Chaltain at Outlook

-----Original Message-----
From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Tracy Carcione via NFBCS
Sent: Friday, September 2, 2022 12:06 PM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: Re: [NFBCS] Outlook.office.com

Hi Chris.
I don't think outlook.com and outlook.office.com are the same thing, though that seems strange.  
I used an Outlook web interface for years with my former job, and it was fine.  It wasn't at all like the web interface for outlook.office.com.
Tracy

-----Original Message-----
From: NFBCS [mailto:nfbcs-bounces at nfbnet.org] On Behalf Of Christopher Chaltain via NFBCS
Sent: Friday, September 02, 2022 9:17 AM
To: NFB in Computer Science Mailing List
Cc: Christopher Chaltain
Subject: Re: [NFBCS] Outlook.office.com

I seldomly use the web interface for Outlook.com since I prefer the desktop or iPhone app, but I'm using it now, and it seems OK for a web interface to an email account. I'm able to reply to your message and read what I'm writing. If asked though, I would also recommend the desktop or iPhone app over the web interface.

That being said, there is no excuse for a company that knows it's application isn't accessible and then not doing anything about it. This is especially true for Microsoft, who's currently very proud of their accessibility.

________________________________
From: NFBCS <nfbcs-bounces at nfbnet.org> on behalf of Tracy Carcione via NFBCS <nfbcs at nfbnet.org>
Sent: Friday, September 2, 2022 7:14 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Tracy Carcione <carcione at access.net>
Subject: [NFBCS] Outlook.office.com

In the spirit of sharing info:

I recently started working for a client who uses outlook.office.com for email.  It was very difficult to use with Jaws.  I could read messages, but replying was impossible.  Either I couldn't do it at all, or I couldn't read any of what I said.

I called Microsoft Disability, and they said it just doesn't work well with screen readers.  The tech said I could try different browsers, but wasn't too hopeful any would really work.

Edge worked the best, but still not well enough to do the job.

The tech told me what I needed to find out to set up an account in Outlook the app, and, once I had the needed info, I was able to create an Outlook account and get my email, so long as I use that machine.

It doesn't seem right that Microsoft knows its online Outlook doesn't work with screen readers, but hey-ho, too bad.  Is this a commitment to accessibility?

Tracy

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