[NFBCS] Jaws and Outlook

[carcione at access.net]

Hi Curtis.

No, I'm not subscribed to MS365, nor do I want to be, really. 

It's never worked since I installed Outlook, except in certain circumstances
which I can't replicate and don't understand. I've had a Jaws update since,
but nothing changed.

It is annoying, because I have to manually read each thing as I arrow
through, which takes a lot more time and repetitive keystrokes. 

Tracy

 

 

From: NFBCS <nfbcs-bounces at nfbnet.org> On Behalf Of Curtis Chong via NFBCS
Sent: Thursday, June 1, 2023 11:16 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
Cc: Curtis Chong <chong.curtis at gmail.com>; carcione at access.net
Subject: Re: [NFBCS] Jaws and Outlook

 

Hello Tracy:

 

When, exactly, did this problem start? Was it after an Office update or a
JAWS update?

 

When you say you are running Outlook 2019, I assume you are not on the
Microsoft 365 subscription. Is this accurate?

 

I feel your pain. Not being able to hear a message summary while arrowing up
or down through the list of messages is frustrating.

 

Kind regards,

 

Curtis Chong

 

 

From: NFBCS <nfbcs-bounces at nfbnet.org <mailto:nfbcs-bounces at nfbnet.org> > On
Behalf Of Tracy Carcione via NFBCS
Sent: Thursday, June 01, 2023 6:20 AM
To: 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org
<mailto:nfbcs at nfbnet.org> >
Cc: carcione at access.net <mailto:carcione at access.net> 
Subject: [NFBCS] Jaws and Outlook

 

Jaws does not automatically read message titles when I arrow through my
Outlook inbox most of the time.  I am running the latest Jaws and Outlook
2019. 

I have tried maximizing the window, but that doesn't help. 

The only times it does read when I arrow is after I've had a Teamviewer
session open to have AIRA help me with some web page.

However, I tried starting Teamviewer today, without anyone connecting to it,
and that didn't have the same effect.

 

I looked in Startup, and I only see programs I expect there. 

 

Anyone have any ideas?  I can call FS, but I don't know if they'll have a
solution. 

Tracy

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