[NFBCS] Possible Mistake and Confusion regarding Microsoft Outlook

[Joe Orozco]

You wouldn’t lose access to your Outlook 2019 since it’s a desktop app. 365
subscribers are more likely to be affected, but even here, it’s not likely
to transition right away.



As someone who hates software change, I feel the concern, and yet, the web
interface-like environment may not be all bad. My sense is Microsoft will
provide an array of keystrokes to make the change smoother than we
anticipate.



I feel like developers have this frustrating desire to renovate what may
not always need fixing. It makes sense on some level. You have to keep
things looking fresh to keep charging money. This results in accessibility
concerns for us as the end users, but the silver lining is that we could
have a more consistent experience across platforms. We’ve all had Outlook
act up on us for no legitimate reason. On my main personal computer, I have
to close Outlook, end task on the task manager to completely shut it down,
and restart it just to get it to send and receive emails like normal.
Otherwise it just stops cyncing with my Gmail. Although software will
always have glitches of some variety, I’m optimistic that this move will
help the Outlook developers create a more solid application.



Joe



On Wed, Aug 7, 2024 at 8:05 AM Tracy Carcione via NFBCS <nfbcs at nfbnet.org>
wrote:

> Joe, does this mean that my Outlook 2019 will cease to work?  Or will it
> just not be updated?  I really don’t want to go to some web-based nightmare.
>
> Tracy
>
>
>
>
>
> *From:* NFBCS <nfbcs-bounces at nfbnet.org> *On Behalf Of *Joe Orozco via
> NFBCS
> *Sent:* Tuesday, August 6, 2024 11:08 PM
> *To:* 'NFB in Computer Science Mailing List' <nfbcs at nfbnet.org>
> *Cc:* Joe Orozco <jsorozco at gmail.com>
> *Subject:* Re: [NFBCS] Possible Mistake and Confusion regarding Microsoft
> Outlook
>
>
>
> Outlook Classic will be phased out but not for a bit longer.
>
>
>
> Wait to reactivate the new Outlook until there’s been progress made
> between Microsoft and Vispero.
>
>
>
> The new Outlook app will replace the basic Mail app and should inevitably
> replace the Outlook app. It’ll be a web-based application whose underlying
> development is supposed to make it easier for Microsoft to keep Outlook
> updated across different platforms.
>
>
>
> Hope this helps,
>
>
>
> Joe
>
>
>
> --
>
> Joe Orozco: Your Message, My Mission
>
> https://joeorozco.com/services/
>
>
>
> *From:* NFBCS <nfbcs-bounces at nfbnet.org> *On Behalf Of *Jim Portillo via
> NFBCS
> *Sent:* Tuesday, August 6, 2024 10:58 PM
> *To:* portillo.jim at gmail.com
> *Cc:* portillo.jim at gmail.com
> *Subject:* [NFBCS] Possible Mistake and Confusion regarding Microsoft
> Outlook
>
>
>
> Greetings!
>
> I’m reaching out to seek some clarification regarding Outlook on my new
> computer with Windows 11, as I’m encountering some confusion.
>
> Long story short. After some recent computer issues, yesterday, I upgraded
> to a new computer and was able to set it up with Windows 11, JAWS 2024, and
> Office 365 without any issues. However, I’ve run into some trouble with
> Outlook. Here’s a brief overview of the situation:
>
>    1. *Outlook Options*: When I searched for "Outlook" in the start menu,
>    I was presented with "Outlook New," which is the new app currently
>    discussed. I am aware that this new version does not work as well with
>    JAWS. I thought it would be best to continue using "Outlook Classic," which
>    I’ve used successfully for years, but I couldn’t find this option. With
>    time, I figured I’d transition to the new Outlook, if that was the thing to
>    do. I figured I could set the new app up with a different email address for
>    practice.
>    2. *Uninstallation and Reinstallation*: I inadvertently opened
>    "Outlook New" but exited before setting anything up. Following this, I
>    contacted the Microsoft Disability Line for assistance. The rather
>    impatient and sometimes rude representative helped me by uninstalling and
>    reinstalling Office, but in the process, the newer Outlook app was removed.
>    He thought it was easier for him to do that removal. At times, I wasn’t
>    able to understand everything he was saying, and by the time he was
>    removing the app, it was too late to do anything about it. I was told by
>    the representative that "Outlook Classic" would remain available
>    indefinitely, and that I shouldn’t worry. This raises a few questions for
>    me.
>    3. *Current Confusion*: I’m now unsure whether I should try to
>    reinstall the new Outlook app or continue using "Outlook Classic" for the
>    time being. The information I received was conflicting. I was told that
>    "Outlook New" was not part of Office and that it replaced the Windows Mail
>    app and is a permanent feature, but I’m unclear on the purpose of the new
>    app if "Outlook Classic" is still available.
>
> Could someone please clarify the following:
>
>    - *Is "Outlook Classic" indeed going to be available long-term, or is
>    there a planned phase-out?*
>    - *Should I reinstall "Outlook New" now or wait until it becomes more
>    compatible with JAWS?*
>    - *What is the intended purpose of the new Outlook app, and how should
>    I approach this transition?*
>
> Your guidance on how to proceed would be greatly appreciated. Thank you in
> advance for your assistance.
>
>
>
> Jim
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-- 
--

Joe Orozco: Your Message, My Mission
https://joeorozco.com/services/
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