<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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--></style></head><body lang=EN-US link=blue vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Thanks all for your responses. But my problem is with the typing key and not for the cells for the display. The “DOT1” key keeps getting stuck. Is there a way to remove, clean and put it back in its socket?</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Purvi<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div style='mso-element:para-border-div;border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='border:none;padding:0in'><b>From: </b><a href="mailto:nfbcs@nfbnet.org">Sahar's Beaded Creations via NFBCS</a><br><b>Sent: </b>Sunday, November 29, 2020 9:39 PM<br><b>To: </b><a href="mailto:nfbcs@nfbnet.org">NFB in Computer Science Mailing List</a><br><b>Cc: </b><a href="mailto:saharhusseini@gmail.com">Sahar's Beaded Creations</a><br><b>Subject: </b>Re: [NFBCS] Question regarding stuck key issue on Focus 40</p></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I wonder if the New Focus model has issues. I needed to get a couple of</p><p class=MsoNormal>units replaced. I just sent mine in for repair, and it still isn't right.</p><p class=MsoNormal>Some dots stay up longer than they should, and some cells don't raise like</p><p class=MsoNormal>the others. It's very disappointing.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Warm regards,</p><p class=MsoNormal>Sahar Husseini</p><p class=MsoNormal>For hand-crafted, one-of-a-kind jewelry, please visit my Website at</p><p class=MsoNormal>www.saharscreations.com Find me on Facebook at</p><p class=MsoNormal>www.facebook.com/saharscreations And remember, "Obstacles don't have to stop</p><p class=MsoNormal>you. If you run into a wall, don't turn around and give up.</p><p class=MsoNormal>Figure out how to climb it, go through it, or work around it."</p><p class=MsoNormal>Michael Jordan</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>-----Original Message-----</p><p class=MsoNormal>From: NFBCS <nfbcs-bounces@nfbnet.org> On Behalf Of Nathaniel Schmidt via</p><p class=MsoNormal>NFBCS</p><p class=MsoNormal>Sent: Sunday, November 29, 2020 8:11 PM</p><p class=MsoNormal>To: 'NFB in Computer Science Mailing List' <nfbcs@nfbnet.org></p><p class=MsoNormal>Cc: Nathaniel Schmidt <schmidty2244@gmail.com></p><p class=MsoNormal>Subject: Re: [NFBCS] Question regarding stuck key issue on Focus 40</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Your problem sounds very similar to one I discovered when I got my</p><p class=MsoNormal>completely new 5th gen Focus 40 Blue display several months ago. One entire</p><p class=MsoNormal>cell would not react to input and output queries and I had to immediately</p><p class=MsoNormal>send it away for repairs. No one could figure out how or why it was</p><p class=MsoNormal>happening, because the cells are connected in groups of eight on the 40 cell</p><p class=MsoNormal>model, so theoretically issues like this should impact upon more than one</p><p class=MsoNormal>cell.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The diagnostics</p><p class=MsoNormal><https://support.freedomscientific.com/Content/Documents/Manuals/Focus/Focus</p><p class=MsoNormal>-Blue-Online-Users-Guide.htm#diagnosticsmode> section of the 5th Gen manual</p><p class=MsoNormal>contains instructions on how to clean the display , if you think this may</p><p class=MsoNormal>solve your problem:</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Display Test/Clean</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>It is necessary to disconnect the Focus Blue from your computer and make</p><p class=MsoNormal>sure it is powered off before beginning this test. The display test is used</p><p class=MsoNormal>to ensure that each pin on the braille display can be activated. The display</p><p class=MsoNormal>test also allows you to clean the braille display. Press the Power button</p><p class=MsoNormal>while pressing the rightmost Cursor Router buttons (above the last two</p><p class=MsoNormal>cells) simultaneously. This action causes all cells to be activated for</p><p class=MsoNormal>cleaning. Use a soft cloth moistened with isopropyl alcohol. Do not use any</p><p class=MsoNormal>other substance to clean the cells.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>While in this mode, pressing down on either the Right or Left NAV Rocker</p><p class=MsoNormal>will cause all of the cells to be deactivated. Pressing up on either the</p><p class=MsoNormal>Left or Right NAV Rocker will reactivate all cells.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Pressing the Left or Right NAV Mode button causes the cells to toggle up and</p><p class=MsoNormal>down. To stop this action, press the NAV Mode button again.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hope this helps.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards,</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Nathaniel</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>========================================</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Nathaniel Schmidt</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Undergraduate student</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Bachelor of Computer Science (S306)</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>School of Information Technology</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Faculty of Science, Engineering and Built Environment</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Deakin University, Melbourne (Burwood) campus</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>https://sync.deakin.edu.au/profiles/student/njschmidt/</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Std. ID: 220493627</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>E: njschmidt@deakin.edu.au <mailto:njschmidt@deakin.edu.au> </p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>M: 0439591709</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>LinkedIn: https://www.linkedin.com/in/njsch/</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>GitHub: https://github.com/njsch/</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Skype: nathaniel_schmidt1994</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>about.me/njschmidt/ <https://about.me/njschmidt/> </p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>From: NFBCS <nfbcs-bounces@nfbnet.org> On Behalf Of Purvi Contractor via</p><p class=MsoNormal>NFBCS</p><p class=MsoNormal>Sent: Monday, 30 November 2020 6:47 AM</p><p class=MsoNormal>To: nfbcs@nfbnet.org</p><p class=MsoNormal>Cc: Purvi Contractor <purvidc2@gmail.com></p><p class=MsoNormal>Subject: [NFBCS] Question regarding stuck key issue on Focus 40</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hi,</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I hope everyone had a great Thanksgiving.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Recently, I noticed that the one of the dot keys on my Focus 40 Blue Braille</p><p class=MsoNormal>Display remains stuck in the pressed position and requires manual effort to</p><p class=MsoNormal>release it. </p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Can anyone please provide suggestions on how to fix this issue? Can the key</p><p class=MsoNormal>be easily taken out for cleaning ?</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank s for your help.</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Regards,</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Purvi </p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>_______________________________________________</p><p class=MsoNormal>NFBCS mailing list</p><p class=MsoNormal>NFBCS@nfbnet.org</p><p class=MsoNormal>http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org</p><p class=MsoNormal>To unsubscribe, change your list options or get your account info for NFBCS:</p><p class=MsoNormal>http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/saharhusseini%40gmail.com</p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>_______________________________________________</p><p class=MsoNormal>NFBCS mailing list</p><p class=MsoNormal>NFBCS@nfbnet.org</p><p class=MsoNormal>http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org</p><p class=MsoNormal>To unsubscribe, change your list options or get your account info for NFBCS:</p><p class=MsoNormal>http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/purvidc2%40gmail.com</p><p class=MsoNormal><o:p> </o:p></p></div></body></html>