<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>I did contact my provider, and I thought I sent their tech all the info he needed, but he said he couldn’t help me.<o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> NFBCS <nfbcs-bounces@nfbnet.org> <b>On Behalf Of </b>Ryan Mann via NFBCS<br><b>Sent:</b> Tuesday, May 2, 2023 8:52 AM<br><b>To:</b> NFB in Computer Science Mailing List <nfbcs@nfbnet.org><br><b>Cc:</b> Ryan Mann <rmann0581@gmail.com><br><b>Subject:</b> Re: [NFBCS] Certificate cannot be verified.<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>actually, it seems like she needs to contact whoever provides her email. Either she doesn’t have the correct settings or her provider has an expired SSL certificate. <o:p></o:p></p><div><p class=MsoNormal>Ryan Mann<o:p></o:p></p><div><p class=MsoNormal>Certified Assistive Technology Instructional Specialist<o:p></o:p></p></div><div><p class=MsoNormal><a href="mailto:rmann0581@gmail.com">rmann0581@gmail.com</a><o:p></o:p></p></div><div><p class=MsoNormal>386-383-5175<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><br><br><o:p></o:p></p><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal style='margin-bottom:12.0pt'>On May 2, 2023, at 8:19 AM, Lewis Wood via NFBCS <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>> wrote:<o:p></o:p></p></blockquote></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><o:p></o:p></p><p class=MsoNormal>Did you try calling Microsoft via the “Be My Eyes App”?<o:p></o:p></p><p class=MsoNormal>They have connected to my computer and resolved a many issues.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Lewis Wood<o:p></o:p></p><p class=MsoNormal><a href="mailto:lewislwood@gmail.com">lewislwood@gmail.com</a><o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> NFBCS <<a href="mailto:nfbcs-bounces@nfbnet.org">nfbcs-bounces@nfbnet.org</a>> <b>On Behalf Of </b>Tracy Carcione via NFBCS<br><b>Sent:</b> Tuesday, May 2, 2023 7:00 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>><br><b>Cc:</b> <a href="mailto:carcione@access.net">carcione@access.net</a><br><b>Subject:</b> [NFBCS] Certificate cannot be verified.<o:p></o:p></p></div></div><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I bought a copy of Office, including Outlook. Everything is working fine, except every time I open my mail I get 2 of the same error and have to hit alt-y to continue. <o:p></o:p></p><p class=MsoNormal>The message is:<o:p></o:p></p><p class=MsoNormal>The server you are connected to is using a security certificate that cannot be verified.<o:p></o:p></p><p class=MsoNormal>The target principal name is incorrect.<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>I tried asking my provider’s tech support, but they weren’t helpful. The tech said my copy of Outlook might not be installed properly, but it’s working fine. <o:p></o:p></p><p class=MsoNormal>I tried Google, but got instructions I don’t understand at all and seem to be for a provider and not a user. <o:p></o:p></p><p class=MsoNormal>I tried installing the certificate, following the prompts, but that didn’t work, either. <o:p></o:p></p><p class=MsoNormal>I could just keep hitting alt-y twice when I open my mail, but it also seems to be the thing that makes Jaws not automatically read the title and such as I arrow down through my list of messages, and that is rather annoying. I have to make Jaws manually read each line. <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>Does anyone know how I can make this problem go away?<o:p></o:p></p><p class=MsoNormal>Thanks.<o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal>_______________________________________________<br>NFBCS mailing list<br><a href="mailto:NFBCS@nfbnet.org">NFBCS@nfbnet.org</a><br><a href="http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org">http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org</a><br>To unsubscribe, change your list options or get your account info for NFBCS:<br><a href="http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/rmann0581%40gmail.com">http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/rmann0581%40gmail.com</a><o:p></o:p></p></div></blockquote></div></body></html>