<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto">actually, it seems like she needs to contact whoever provides her email. Either she doesn’t have the correct settings or her provider has an expired SSL certificate. <br><br><div dir="ltr">Ryan Mann<div>Certified Assistive Technology Instructional Specialist</div><div>rmann0581@gmail.com</div><div>386-383-5175</div><div><br></div></div><div dir="ltr"><br><blockquote type="cite">On May 2, 2023, at 8:19 AM, Lewis Wood via NFBCS <nfbcs@nfbnet.org> wrote:<br><br></blockquote></div><blockquote type="cite"><div dir="ltr"><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 15 (filtered medium)"><style>@font-face { font-family: "Cambria Math"; }
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</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal">Did you try calling Microsoft via the “Be My Eyes App”?<o:p></o:p></p><p class="MsoNormal">They have connected to my computer and resolved a many issues.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Lewis Wood<o:p></o:p></p><p class="MsoNormal"><a href="mailto:lewislwood@gmail.com">lewislwood@gmail.com</a><o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><o:p> </o:p></p><div><div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="mso-ligatures:none">From:</span></b><span style="mso-ligatures:none"> NFBCS <nfbcs-bounces@nfbnet.org> <b>On Behalf Of </b>Tracy Carcione via NFBCS<br><b>Sent:</b> Tuesday, May 2, 2023 7:00 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <nfbcs@nfbnet.org><br><b>Cc:</b> carcione@access.net<br><b>Subject:</b> [NFBCS] Certificate cannot be verified.<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">I bought a copy of Office, including Outlook. Everything is working fine, except every time I open my mail I get 2 of the same error and have to hit alt-y to continue. <o:p></o:p></p><p class="MsoNormal">The message is:<o:p></o:p></p><p class="MsoNormal">The server you are connected to is using a security certificate that cannot be verified.<o:p></o:p></p><p class="MsoNormal">The target principal name is incorrect.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">I tried asking my provider’s tech support, but they weren’t helpful. The tech said my copy of Outlook might not be installed properly, but it’s working fine. <o:p></o:p></p><p class="MsoNormal">I tried Google, but got instructions I don’t understand at all and seem to be for a provider and not a user. <o:p></o:p></p><p class="MsoNormal">I tried installing the certificate, following the prompts, but that didn’t work, either. <o:p></o:p></p><p class="MsoNormal">I could just keep hitting alt-y twice when I open my mail, but it also seems to be the thing that makes Jaws not automatically read the title and such as I arrow down through my list of messages, and that is rather annoying. I have to make Jaws manually read each line. <o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Does anyone know how I can make this problem go away?<o:p></o:p></p><p class="MsoNormal">Thanks.<o:p></o:p></p><p class="MsoNormal">Tracy<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p></div><span>_______________________________________________</span><br><span>NFBCS mailing list</span><br><span>NFBCS@nfbnet.org</span><br><span>http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org</span><br><span>To unsubscribe, change your list options or get your account info for NFBCS:</span><br><span>http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/rmann0581%40gmail.com</span><br></div></blockquote></body></html>