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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Hello Tracy:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>When, exactly, did this problem start? Was it after an Office update or a JAWS update?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>When you say you are running Outlook 2019, I assume you are not on the Microsoft 365 subscription. Is this accurate?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>I feel your pain. Not being able to hear a message summary while arrowing up or down through the list of messages is frustrating.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Kind regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'>Curtis Chong<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial Black",sans-serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='mso-ligatures:none'>From:</span></b><span style='mso-ligatures:none'> NFBCS <nfbcs-bounces@nfbnet.org> <b>On Behalf Of </b>Tracy Carcione via NFBCS<br><b>Sent:</b> Thursday, June 01, 2023 6:20 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <nfbcs@nfbnet.org><br><b>Cc:</b> carcione@access.net<br><b>Subject:</b> [NFBCS] Jaws and Outlook<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Jaws does not automatically read message titles when I arrow through my Outlook inbox most of the time. I am running the latest Jaws and Outlook 2019. <o:p></o:p></p><p class=MsoNormal>I have tried maximizing the window, but that doesn’t help. <o:p></o:p></p><p class=MsoNormal>The only times it does read when I arrow is after I’ve had a Teamviewer session open to have AIRA help me with some web page.<o:p></o:p></p><p class=MsoNormal>However, I tried starting Teamviewer today, without anyone connecting to it, and that didn’t have the same effect.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I looked in Startup, and I only see programs I expect there. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Anyone have any ideas? I can call FS, but I don’t know if they’ll have a solution. <o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p></div></body></html>