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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Good evening everyone,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> My wife is having an issue with Outlook on her desktop. She can arrow through the list of e-mail messages but Jaws keeps saying “Not selected” before it reads the message information. Despite this she’s able to open the messages and read their contents without trouble. She has to use the Jaws Key plus the up arrow to read the messages but everything else works fine. She is able to move messages and save them to her hard drive with no problem.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> We have Jaws for Windows 2023 on both machines and are still using Windows 10. I closed down Jaws on her desktop and restarted it without any change in this issue. Pressing the Jaws Key+ESC to refresh the Jaws View but was unable to fix this issue. Jaws was doing what it should prior to this evening. It’s doing fine on my computer. What should we try to stop Jaws from saying “Not selected” prior to reading the messages on her desktop? Thanks for your help and suggestions.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Peter Donahue<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>