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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>I’ve been using Firefox for years and it’s been fine, but in the last few days an odd thing has occasionally happened. Sometimes a website opens and I can’t move using the cursor keys, only the tab. This makes it very hard to tell what’s happening or read the info I’m looking for. If I try reading a line with insert-up-arrow, it just says blank. Same if I try reading with the Jaws cursor. If I restart my PC, it usually fixes the problem, but it comes back next day or some time. <o:p></o:p></p><p class=MsoNormal>I can use Chrome instead, but Firefox is the default on my machine, so it’s where email links automatically go.<o:p></o:p></p><p class=MsoNormal>I’m using Windows10 and the latest Jaws. <o:p></o:p></p><p class=MsoNormal>Any ideas how to fix this problem, besides ditching Firefox?<o:p></o:p></p><p class=MsoNormal>Thanks.<o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>