<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-ligatures:standardcontextual;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>It does seem like something might be blocking the screen somehow, so I’ll check about pop-ups and blockers. However, the first place I went today was chase.com, and they don’t have any pop-ups. Still, it’s worth a try.<o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='mso-ligatures:none'>From:</span></b><span style='mso-ligatures:none'> NFBCS <nfbcs-bounces@nfbnet.org> <b>On Behalf Of </b>dan TeVelde via NFBCS<br><b>Sent:</b> Thursday, February 15, 2024 11:16 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <nfbcs@nfbnet.org><br><b>Cc:</b> dan.tevelde@comcast.net<br><b>Subject:</b> Re: [NFBCS] Problem with Firefox<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>A few years ago, I noticed this problem. At that time, it was caused by popup blockers. I changed some security settings, and the problem went away until last year. I can’t remember or find out where or which security settings I might change to make the problem go away. I am using Windows 11 with JAWS and NVDA. I used to see a dialog box where I could press tab and grant permission to the browser to access the site.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal>Dan<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='mso-ligatures:none'>From:</span></b><span style='mso-ligatures:none'> NFBCS <<a href="mailto:nfbcs-bounces@nfbnet.org">nfbcs-bounces@nfbnet.org</a>> <b>On Behalf Of </b>Peter via NFBCS<br><b>Sent:</b> Thursday, February 15, 2024 9:49 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>><br><b>Cc:</b> Peter <<a href="mailto:pdonahue2@satx.rr.com">pdonahue2@satx.rr.com</a>><br><b>Subject:</b> Re: [NFBCS] Problem with Firefox<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Hello Curtis and everyone,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Firefox is working fine here under Windows 10.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Peter Donahue<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='mso-ligatures:none'>From:</span></b><span style='mso-ligatures:none'> NFBCS <<a href="mailto:nfbcs-bounces@nfbnet.org">nfbcs-bounces@nfbnet.org</a>> <b>On Behalf Of </b>Curtis Chong via NFBCS<br><b>Sent:</b> Thursday, February 15, 2024 9:35 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>><br><b>Cc:</b> Curtis Chong <<a href="mailto:chong.curtis@gmail.com">chong.curtis@gmail.com</a>>; <a href="mailto:carcione@access.net">carcione@access.net</a><br><b>Subject:</b> Re: [NFBCS] Problem with Firefox<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Hello Tracy:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>I had a similar problem with Firefox—a browser which I use intermittently—but it seems to have disappeared today (at least for me). I am using Windows 11 with the latest update to JAWS 2024. One thing to try is to recycle JAWS to see if anything changes. A question I would have is whether you are noticing a pattern. Are there websites where this problem happens all the time? I just tried NPR and NFB today, and neither site exhibited the problem you reported.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Best wishes,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'>Curtis Chong<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='mso-ligatures:none'>From:</span></b><span style='mso-ligatures:none'> NFBCS <<a href="mailto:nfbcs-bounces@nfbnet.org">nfbcs-bounces@nfbnet.org</a>> <b>On Behalf Of </b>Tracy Carcione via NFBCS<br><b>Sent:</b> Thursday, February 15, 2024 6:18 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>><br><b>Cc:</b> <a href="mailto:carcione@access.net">carcione@access.net</a><br><b>Subject:</b> [NFBCS] Problem with Firefox<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve been using Firefox for years and it’s been fine, but in the last few days an odd thing has occasionally happened. Sometimes a website opens and I can’t move using the cursor keys, only the tab. This makes it very hard to tell what’s happening or read the info I’m looking for. If I try reading a line with insert-up-arrow, it just says blank. Same if I try reading with the Jaws cursor. If I restart my PC, it usually fixes the problem, but it comes back next day or some time. <o:p></o:p></p><p class=MsoNormal>I can use Chrome instead, but Firefox is the default on my machine, so it’s where email links automatically go.<o:p></o:p></p><p class=MsoNormal>I’m using Windows10 and the latest Jaws. <o:p></o:p></p><p class=MsoNormal>Any ideas how to fix this problem, besides ditching Firefox?<o:p></o:p></p><p class=MsoNormal>Thanks.<o:p></o:p></p><p class=MsoNormal>Tracy<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>