<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Greetings everyone:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><a href="https://www.bleepingcomputer.com/news/microsoft/microsoft-365-office-users-hit-by-wave-of-30088-27-update-errors/">Link to Original Source</a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p align=center style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;text-align:center;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'><Begin Excerpt><o:p></o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'><o:p> </o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'>Over the last month, Microsoft 365 and Microsoft Office users have been experiencing "30088-27" errors when attempting to update the application.<o:p></o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white;box-sizing: border-box;overflow-wrap: break-word;word-break:break-word;font-variant-ligatures: normal;font-variant-caps: normal;orphans: 2;text-align:start;widows: 2;-webkit-text-stroke-width: 0px;text-decoration-thickness: initial;text-decoration-style: initial;text-decoration-color: initial;word-spacing:0px'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'><o:p> </o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'>Based on <a href="http://answers.microsoft.com/en-us/msoffice/forum/all/update-error-code-30088-27-office-2021-what-to-do/89ad2f55-bb1e-4809-bd2f-132c99b470c3" target="_blank"><span style='color:#02599C;text-decoration:none'>widespread</span></a> <a href="https://www.tenforums.com/microsoft-office-365/214150-office-2016-c2r-update-error-30088-27-a.html" target="_blank"><span style='color:#02599C;text-decoration:none'>user</span></a> <a href="https://www.reddit.com/r/Office365/comments/1dxfk7o/office_home_and_business_2021_update_error/" target="_blank"><span style='color:#02599C;text-decoration:none'>reports</span></a>, the update problems plague Microsoft 365 users and those who use Click-To-Run (C2R) versions of Office 2016, 2019, and 2021.<o:p></o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'><o:p> </o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'>"Something went wrong. We're sorry, we ran into a problem while looking for updates. Please check your network connection and try again later," the update errors read.<o:p></o:p></span></p><p style='mso-margin-top-alt:11.25pt;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:16.8pt;background:white'><span style='font-size:13.5pt;font-family:"Georgia",serif;color:#070707'><o:p> </o:p></span></p><p class=MsoNormal>Some affected users report being told by Microsoft support that this issue also impacts the latest Office release, Version 2406 (Build 17726.20126).<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal align=center style='text-align:center'><End Excerpt><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I myself opened up a case with the Microsoft Disability Answer Desk (DAD) and was informed by Level 2 support that this problem is one that started at the beginning of July. There is no point in rolling back your Microsoft 365 software to a previous version because even if you do, an update will come to your system, and the same problem will surface again. I was advised to wait for something to come out on this and promised a contact by the DAD Level 2 support team if or when this happens.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>In the meantime, Microsoft 365 seems to be working except that a check for updates will cause the above error message to occur.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Kind regards,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Curtis Chong<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>