<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>Hi,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>I’ve been having issues with my Outlook desktop app via my 365 subscription. At some point, it just stops sending and receiving emails. I have to force it to shut down via the Task Manager and relaunch it in order to continue normal operations. It’s frustrating, because I can’t tell when it’s stopped working without manually checking my Sent folders in the two email accounts I use in the client.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The Disability Answer Desk couldn’t figure out what was wrong. I’ve searched countless forums, and the various suggestions haven’t worked. If you’ve experienced this before and have ideas, I’m all ears. Uninstalling and reinstalling Office hasn’t worked either, and starting with a new profile has been just as useless.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>So, I’m left to consider whether it makes sense to reset my operating system. I’d hate to do that for the sake of one application, but otherwise, I’m not sure what else to try.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>How can I go about resetting the operating system without completely going back to Square 1? By this I mean, is there a way to maybe keep system settings but erase third party apps?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks in advance for any ideas on fixing my Outlook or resetting Windows 10 in the most efficient means possible.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Joe<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:none'>--<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:none'>Joe Orozco: Your Message, My Mission<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman",serif;mso-ligatures:none'>https://joeorozco.com/services/<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>