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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Hi Tracy:<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>One possible keystroke once you have opened the menu is to try pressing the Alt with down arrow. See what happens. You should then be able to arrow through the list. Another possibility (this happens on the Zoom website) is to press Enter on the menu after expanding it, then try down arrowing through the list.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>This kind of problem is the result of website design, not a screen reader bug.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Kind regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'>Curtis Chong<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Times New Roman",serif'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt;mso-ligatures:none'>From:</span></b><span style='font-size:11.0pt;mso-ligatures:none'> NFBCS <nfbcs-bounces@nfbnet.org> <b>On Behalf Of </b>Tracy Carcione via NFBCS<br><b>Sent:</b> Tuesday, April 1, 2025 8:02 AM<br><b>To:</b> 'NFB in Computer Science Mailing List' <nfbcs@nfbnet.org><br><b>Cc:</b> carcione@access.net<br><b>Subject:</b> [NFBCS] "menu collapsed"<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>I’m trying to contact my Congressman, which I’ve done before, but now it’s extremely difficult. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I’m on the contact page, and I have to enter a topic. It says “topic”, with nothing else, but when I hit enter on it, a list comes up. I try to arrow through the list to find what I want, but it just picks something, and then it changes to, say, agriculture, menu collapsed, and I can’t get out of it and back to the list. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I’m using Chrome and the latest Jaws. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I also tried with Firefox, but it’s even worse.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>What am I doing wrong? This is so depressing.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Tracy, who wonders why everything has to be so hard when it used to be easier<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p></div></body></html>