<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#467886" vlink="#96607D" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Good evening. It has been a while since I’ve installed ram in a PC and it was a desktop. I have read through the manual for my laptop and it suggested having something called an anti-static kit? What is that and is it necessary? The manual has the usual inaccessible diagrams which I’ve ran through the AI tools, but I’m not sure I remember what the laptop ram chips feel like. Also, is it necessary to disconnect the battery cable before installing ram? The manual mentioned something called service mode, is this necessary if I am shutting off the computer before opening the system? This is a Dell pro16 laptop for reference. It has a cover I’ll have to unscrew, not one you can slide off.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Thanks in advance.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Sean<o:p></o:p></span></p></div></body></html>