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I don\u2019t disagree with anything Curtis said, but I think it depends on how you use email. I would never switch to the New Outlook at the office, but I use it just fine at home, and prefer it over the Classic Outlook in some ways. I like the way it handles conversations
better than Classic Outlook does. I don\u2019t need the PST support at home. I find adding calendars, such as for sports teams, is easier in the New Outlook. My own $0.02 is that if you\u2019re a casual user of email then the New Outlook is fine.
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<div>There\u2019s also no reason to jump to the New Outlook either. I know some people say that because the Classic Outlook is going away that you should learn the New Outlook, but IMHO, you\u2019re going to have to learn the New Outlook at some time, so you can do
this later and don\u2019t have to do it now.<br>
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<div>In full disclosure, I haven\u2019t used Outlook at home in Weeks. I got a MacBook Neo a month ago, and now I use it, and the IOS Mail app, exclusively for my email.</div>
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<div>\u2014<br>
Christopher (AKA CJ) Chaltain<br>
chaltain at Outlook</div>
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<div>On May 1, 2026, at 10:21\u202fAM, Curtis Chong via NFBCS <nfbcs@nfbnet.org> wrote:</div>
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<span style="font-family: Arial, sans-serif;">Hello Liz:<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Another point which I forgot to mention in my previous email has to do with the New Outlook\u2019s inability to work with the Classic Outlook\u2019s PST files. PST files contain email folders which might contain decades of
historical emails--as would be the case in any large organization. The New Outlook, as of now, is not able to add email messages to these PST files. I read somewhere that there are plans to deal with this problem, but so far, I have not seen any evidence of
progress being made here.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">What I find even more frustrating is that while the New Outlook can connect to Yahoo email accounts, the classic Outlook still cannot as of today.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Kind regards,<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Curtis Chong<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>Curtis Chong <<a href="mailto:chong.curtis@gmail.com">chong.curtis@gmail.com</a>><span class="Apple-converted-space"> </span><br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Friday, May 1, 2026 9:18 AM<br>
<b>To:</b><span class="Apple-converted-space"> </span>'NFB in Computer Science Mailing List' <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>><br>
<b>Cc:</b><span class="Apple-converted-space"> </span>'Elizabeth Campbell' <<a href="mailto:batescampbell@gmail.com">batescampbell@gmail.com</a>><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>RE: [NFBCS] switching to the new Outlook<o:p></o:p></span></div>
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<o:p> </o:p></div>
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<span style="font-family: Arial, sans-serif;">Hello Liz:<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">UNDER NO CIRCUMSTANCES SHOULD ANY BLIND PERSON USING A SCREEN READER SWITCH TO THE NEW OUTLOOK!<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">(I wrote that in all caps</span><span style="font-family: "Segoe UI Emoji", sans-serif;">\U0001f60a</span><span style="font-family: Arial, sans-serif;">.)<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">The New Outlook feels very much like a program that is still under development. Since it is, in effect, a web-based application, you have to be concerned about when you should use the JAWS Virtual Cursor and when
it is better to turn it off. Also, some features that we have grown accustomed to in the Classic Outlook do not exist in the New Outlook. Consider, for example, the handling of attachments. In the Classic Outlook, you can use the standard copy and paste functions
to copy attachments between an email message and File Explorer. This feature is only partially available under the new Outlook.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">In the New Outlook, there are too many situations where (from a nonvisual user\u2019s perspective) JAWS seems to get stuck on a single line of text with no clear indication as to how one can move off of that line.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Regarding meeting invitations, if a Classic Outlook person sends you a meeting invitation, there are times when it is either difficult or impossible to find any Accept button.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Kudos to the fine folks at Vispero for putting on a number of webinars to help with basic use of the New Outlook, but if you listen to any of these, you will notice right away that even the experts have trouble
focusing on specific items without having to tab lots of times around the screen.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">I trust I have clarified my opinion on this matter</span><span style="font-family: "Segoe UI Emoji", sans-serif;">\U0001f609</span><span style="font-family: Arial, sans-serif;">.<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Warm regards,<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;">Curtis Chong<o:p></o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<span style="font-family: Arial, sans-serif;"><o:p> </o:p></span></div>
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<b><span style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span style="font-size: 11pt; font-family: Calibri, sans-serif;"><span class="Apple-converted-space"> </span>NFBCS <<a href="mailto:nfbcs-bounces@nfbnet.org">nfbcs-bounces@nfbnet.org</a>><span class="Apple-converted-space"> </span><b>On
Behalf Of<span class="Apple-converted-space"> </span></b>Elizabeth Campbell via NFBCS<br>
<b>Sent:</b><span class="Apple-converted-space"> </span>Friday, May 1, 2026 8:51 AM<br>
<b>To:</b><span class="Apple-converted-space"> </span>NFB in Computer Science Mailing List <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>><br>
<b>Cc:</b><span class="Apple-converted-space"> </span>Elizabeth Campbell <<a href="mailto:batescampbell@gmail.com">batescampbell@gmail.com</a>><br>
<b>Subject:</b><span class="Apple-converted-space"> </span>[NFBCS] switching to the new Outlook<o:p></o:p></span></div>
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<o:p> </o:p></div>
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Hi all!<o:p></o:p></div>
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<o:p> </o:p></div>
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I would like opinions concerning switching to the new Outlook.<o:p></o:p></div>
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Is it working well with JAWS, or should I wait until Outlook Classic is no longer supported by Microsoft?<o:p></o:p></div>
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<o:p> </o:p></div>
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Thanks all.<o:p></o:p></div>
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<o:p> </o:p></div>
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Liz<o:p></o:p></div>
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<o:p> </o:p></div>
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<span class="gmailsignatureprefix">--<span class="Apple-converted-space"> </span></span><o:p></o:p></div>
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Elizabeth Campbell<o:p></o:p></div>
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