<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
span.EmailStyle20
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style></head><body lang=EN-US link="#0563C1" vlink="#954F72" style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt'>Hi Curtis. I\u2019m glad it worked for you. Would I have to contact every agency to get a video call? I need ID.me for Medicare and for state property tax relief. Who knows what else is going to require it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I was not able to get help from AIRA taking a picture of my ID, though we tried hard to get it done. I got the link from ID.me where they want me to take the picture, and I opened it in Safari. Then I called AIRA and shared my screen. I wasn\u2019t able to switch apps while I was doing screen share. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I wasn\u2019t able to do anything at all actually, and had to close AIRA altogether. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Then I had AIRA line me up, just looking, and tried to take a picture through the ID.me link with AIRA on the line, but I couldn\u2019t do anything in Safari with my phone in the right position to take the picture. If I moved my phone more vertical, I could move around the screen, but not when I was ready to take the picture. I think I couldn\u2019t click \u201copen camera\u201d, because AIRA was already using it.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>So I let AIRA go and tried just guessing that I was in the same position, and then the link expired. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Then I gave up. If I had strong drink in the house, I would have taken a nip to calm my nerves.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I have good pictures of my ID on my PC, but no, I\u2019m required to use my phone. Why! <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I\u2019m not a phone power user, but I\u2019m not an idiot, either.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>So what did you do that I didn\u2019t do? What essential steps am I missing?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>Tracy<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:11.0pt'>From:</span></b><span style='font-size:11.0pt'> NFBCS <nfbcs-bounces@nfbnet.org> <b>On Behalf Of </b>Curtis Chong via NFBCS<br><b>Sent:</b> Tuesday, August 25, 2026 10:55 AM<br><b>To:</b> nfbcs@nfbnet.org<br><b>Cc:</b> Curtis Chong <chong.curtis@gmail.com><br><b>Subject:</b> Re: [NFBCS] ID.me<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hi Tracy:<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>I did the whole id.me thing. Aira helped me to create JPG files of the front and back of my ID, and when I went through the process with the IRS, I requested a video session through which the 'person on the other end compared my face in the video with the picture on the ID JPG that I had uploaded.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>All of this is done using your smartphone.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Cordially,<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Curtis Chong<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br>On Aug 25, 2026, at 7:27\u202fAM, Tracy Carcione via NFBCS <<a href="mailto:nfbcs@nfbnet.org">nfbcs@nfbnet.org</a>> wrote:<o:p></o:p></p></div><div><p class=MsoNormal>\ufeff<span style='font-family:"Aptos",sans-serif'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt'>I am trying to get an account on ID.me so I can deal with various government agencies. It requires me to take pictures of the front and back of my non-driver ID using a link they will send to my phone.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>How can I do that? Do I need to hunt up a sighted person? I hate to bother my neighbors for stuff like this. Is there a way to do this on my own?</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>I have AIRA, but I don\u2019t think they can be on the phone and see what\u2019s on another link on my phone.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>Help!</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>This is not what I call accessible, as a government site is required to be.</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'>Tracy</span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-size:11.0pt'> </span><o:p></o:p></p><p class=MsoNormal><span style='font-family:"Aptos",sans-serif'>_______________________________________________<br>NFBCS mailing list<br></span><a href="mailto:NFBCS@nfbnet.org"><span style='font-family:"Aptos",sans-serif'>NFBCS@nfbnet.org</span></a><span style='font-family:"Aptos",sans-serif'><br></span><a href="http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org"><span style='font-family:"Aptos",sans-serif'>http://nfbnet.org/mailman/listinfo/nfbcs_nfbnet.org</span></a><span style='font-family:"Aptos",sans-serif'><br>To unsubscribe, change your list options or get your account info for NFBCS:<br></span><a href="http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/chong.curtis%40gmail.comj"><span style='font-family:"Aptos",sans-serif'>http://nfbnet.org/mailman/options/nfbcs_nfbnet.org/chong.curtis%40gmail.comj</span></a><span style='font-family:"Aptos",sans-serif'><o:p></o:p></span></p></div></div></body></html>