[Nfbf-l] Bureaucracy to the Max

[Tom & Debbie Ryan]

I had the exact experience except my Husband works for the SSA Agency who
refused to give me a letter even after I had my non married SSA  card and a
letter from them that very week with all my info plus two passports the last
as a married womon that had just expired within the week of going back and
forth. Plus all the other stuff they requested.   What was more irritating
was that a guy friend went to the same office and because he was a guy and
at a different window  he left with his replacement ordered in hand. He did
not have to produce any documents.   It all depends on the person you get as
to how much they help or don't help you.  It was a nightmare and later was
when my ID was stolen  by no fault of mine stolen from delivery from
Treasurery to Direct Deposit Banking and it started all over again but when
I called on support from the head of our District it was resolved and
quickly!!!  The moral is never let these things expire.
   Regards, Deborah Ryan

-----Original Message-----
From: nfbf-l-bounces at nfbnet.org [mailto:nfbf-l-bounces at nfbnet.org] On Behalf
Of Patricia A. Lipovsky
Sent: Wednesday, June 27, 2012 10:04 AM
To: NFBF List
Subject: [Nfbf-l] Bureaucracy to the Max

Hi all.  

 

I wanted to write and share my wonderful experience I had recently with the
Department of Motor Vehicles.  Talk about bureaucracy, this is bureaucracy
to the Max as far as I'm concerned.  It's a tad long, and I apologize for
that, but I didn't want to leave out too many details so you could get the
complete picture of exactly what happened.

 

It all started when my state ID expired.  Warning:   If you do anything at
all, do not let your ID expire..  It will be one of the biggest mistake you
make!!

 

First trip to the DMV

I was told by a friend, even though my ID expired, just take it to the DMV,
and they will just issue me a new one.     Wrong!

 

Since there is a two hour turn around time with my Parra transit, a very
kind lady from my church offered to take me to the DMV so I wouldn't have to
wait so long for my return trip.   

 

I took my expired ID, as my friend suggested, which of course had my picture
on it, and after standing in line for about 30 minutes, was told it could
not be accepted because it was expired.  I then offered another ID with a
picture of my service animal and myself on it, but they still wouldn't
budge.  They told me I needed to come back with two utility bills, to show
proof of address, a social security card or Birth certificate, and I would
be good to go.             

 

    Second Trip to the DMV

About two or three  weeks later, my very kind church lady and I go back to
the DMV, water and electric bills in hand, along with my two photo ID's, my
birth certificate, and got back in line to wait my turn.  I get up to the
reception desk with all my info, and after looking at it, was asked for my
social security card.  I explained I misplaced it, and the last time I was
there, was told my birth certificate along with the other pieces of
information I had would suffice.  She apologizes, and states my social
security card is required.  I could go to the social security office and
obtain a letter which they would accept, substantiating that I did have a
social security card.  

 

Feeling very frustrated, since I truly thought this issue was going to be
resolved at this time, and had other things to do, I told my very kind
church lady friend that we would deal with this another day.  Once again,
she graciously offered to take me to the Social Security office one day the
next week, and then back to the DMV, which was exactly what we did.  

 

Third Trip to the DNV  

We go back to the DNV a week later, social security letter in hand, two
utility bills, two picture ID's, and my birth certificate.  I anxiously
awaited my turn, and after waiting approximately 30 to 45 minutes, got up to
the desk and handed the person my info.  After looking through it, she
states my name on my birth certificate is not the same as on the other
pieces of information. My response was, "Yes, I know, I got married." Can
you guess what her next statement is? You got it.  She now needs a certified
copy of my marriage certificate.

Needless to say, at this point, I wanted to scream, but thanks to our Lord
and Savior, managed to compose myself.   I then proceeded to tell her that
this was my third trip to the DMV, and pointed out that she did have two
picture ID's right there in her hot little hand, (well I did leave the words
hot little hand part out), with me standing right in front of her, verifying
those pictures, plus two utility bills which verified home address and name,
as well as my social security letter.  Noticing how frustrated I was, she
decided to check with her boss, and upon return, proceeded to apologize for
my inconvenience, but stated I would still have to come back with the
marriage certificate.

Frustrated, disappointed, and discouraged, out the door we went for the
third time, knowing I had yet another obstacle to overcome.

 

After numerous calls to New Jersey, I finally got to the correct office,
where I was told they would be happy to send me a copy of my marriage
certificate, provided I furnished them with a current driver's license /ID.
Hmmm, another obstacle!  Long story short, I ended up contacting my x, who
found it, and sent it to me.  Elated, I almost said "I love you", but caught
myself in the nick of time, as that wouldn't have been a very good idea.

 

Fourth Trip to the DMV 

So now my church lady friend and I are back at the DMV, with two photo ID's,
two utility bills, my social security letter, my birth certificate, and my
marriage certificate.  I once again, get up to the desk, feeling very
confident this would be the day I get my new ID, but there was yet another
glitch.  The marriage certificate that my x thought was the original, was a
copy, and I was told she could not accept a copy.  Now, I can feel the blood
rush to my head, and am trying very hard to maintain my composure.  She
obviously took note of my expression, knowing I had been there before, and
decided to ask her boss if she could accept it.  Luckily for my sake they
did, and I was finally able to go on my merry way with my new ID.  

 

Now, let me say because of what happened with 911, and the identity theft
problem, I do understand the security issue, and totally agree with it one
hundred percent, but what happened in my case though, I feel was overkill.
If I didn't have two photo ID's, which obviously reiterated who I was, I
could understand connecting all the dots, but truly feel that wasn't
necessary here.        

 

Also, people who drive get notified 2 months in advance that their license
will be expiring.

People with state ID's who do not drive, do not ever get notified.  What's
up with that???

 

Are people who don't drive less important? Do they not deserve equal
treatment?  Is this discrimination?  

 

You tell me!!

 



And remember....
If you lack the courage to  start, you have already finished. 
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