[Nfbf-l] Fwd: [fcb-l] Fw: [leadership] Fwd: Captcha for the Blind

[Ryan Mann]

I thought this would be of interest to people who want to create Gmail accounts.


Sent from my iPhone

Begin forwarded message:

> From: "Easy Talk" <Easytalk at earthlink.net>
> Date: August 24, 2013, 8:20:05 AM EDT
> To: <eyes-free at googlegroups.com>
> Subject: Fw: [fcb-l] Fw: [leadership] Fwd: Captcha for the Blind
> Reply-To: eyes-free at googlegroups.com
> 
>  
> ----- Original Message -----
> From: Easy Talk
> To: fcb-l at acb.org
> Sent: Saturday, August 24, 2013 8:13 AM
> Subject: [fcb-l] Fw: [leadership] Fwd: Captcha for the Blind
> 
>  
> ----- Original Message -----
> From: Sheila Styron
> To: leadership at acb.org
> Sent: Friday, August 23, 2013 9:09 PM
> Subject: [leadership] Fwd: Captcha for the Blind
> 
> Hello, all,
> 
> Last week on my way to Oregon I met a gentleman who works for Google and expressed interest in our capcha difficulties. he subsequently sent me the below email which I originally sent to this list from my work email which is not subscribed. Anyhow, here is Chris's message, and I have written to him with an apology for not thanking him sooner, as I was waiting to see if any of you had input you would like me to pass along.  I am doing all this while flying which I still can't get over. 
> 
> Best, Sheila
> 816-896-6552
> 
> Begin forwarded message:
> 
> From: Sheila Styron <SStyron at thewholeperson.org>
> Date: August 23, 2013, 6:03:45 PM PDT
> To: Sheila Styron <sheilastyron at everestkc.net>
> Subject: Fwd: Captcha for the Blind
> 
> 
> 
> Best, Sheila
> 816-896-6552
> 
> Begin forwarded message:
> 
> From: Chris Smith <chrissm at google.com>
> Date: August 16, 2013, 10:41:59 AM PDT
> To: <sstyron at thewholeperson.org>
> Subject: Captcha for the Blind
> 
> Sheila,
> 
> It was a real pleasure meeting you yesterday on our flight to Las Vegas.  I also enjoyed the company of your dog, Gretchie.  
> 
> Thanks for the awesome feedback regarding the audio captcha's.  I wanted to give you a quick update.  I sent an email to the Google team that  handles this and I will have you know that they are taking this seriously.  Within 30 mins of my email, I have received 5 different responses.  So far, they are considering new ideas to make this a better experience for the blind.  For example, they are considering using sounds like a animal sound or a bell and have the blind identify types of sounds instead.   Or use a series of beeps and count them.   Also, they are looking into having a phone call for security purposes, etc.  I am not for sure on the final decision other than they are making the adjustments.  Can't promise when, but its in the works.
> 
> Either way, I wanted you to know that action has been taken.  Also, I have to be honest it gave my goose bumps to know I work for a company that takes  every customer concern seriously and that you & I may have just changed how the blind interact with Google products.  
> 
> You have inspired me as well.  Glad I got to know you.
> 
> Hope you enjoy your trip to Oregon.
> 
> Warmest regards, 
> 
> 
> 
> 
> 
> 
> Chris Smith |   Technical Program Manager-MDU |  (650) 762-6499  | chrissm at google.com
> 
> 
> 
> 
> 
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