[Nfbf-l] CAPTCHA for the Blind by Google

[Peter Donahue]

Good evening again Allen and everyone,

    This solution overlooks the deaf-blind. We need to demand that 
deaf-blind folks needs to deal with captchas be included whenever we 
advocate for remedying this issue.

Peter Donahue


----- Original Message ----- 
From: "Alan Dicey" <adicey at bellsouth.net>
To: <Undisclosed-Recipient:;>
Sent: Wednesday, August 28, 2013 4:48 PM
Subject: [Nfbf-l] CAPTCHA for the Blind by Google


Dear Friends,
Sharing this message sent to me by a friend.
With Best Regards,
God Bless,
Alan
Plantation, Florida

Here is a post which came to the ACB leadership list. You never know when an
opportunity to advocate presents itself.
Hello, all,
Last week on my way to Oregon I met a gentleman who works for Google and
expressed interest in our capcha difficulties. he subsequently sent me the
below email, here is Chris's message.
Best, Sheila

***

Sheila,
It was a real pleasure meeting you yesterday on our flight to Las Vegas.  I
also enjoyed the company of your dog, Gretchie.
 Thanks for the awesome feedback regarding the audio captcha's.  I wanted to
give you a quick update.  I sent an email to the Google team that handles
this and I will have you know that they are taking this seriously.  Within
30 mins of my email, I have received 5 different responses.  So far, they
are considering new ideas to make this a better experience for the blind.
For example, they are considering using sounds like a animal sound or a bell
and have the blind identify types of sounds instead.  Or use a series of
beeps and count them.   Also, they are looking into having a phone call for
security purposes, etc.  I am not for sure on the final decision other than
they are making the adjustments.  Can't promise when, but its in the works.
Either way, I wanted you to know that action has been taken.  Also, I have
to be honest it gave me goose bumps to know I work for a company that takes
every customer concern seriously and that you & I may have just changed how
the blind interact with Google products.
 You have inspired me as well.  Glad I got to know you.

Hope you enjoy your trip to Oregon.
 Warmest regards,
Chris Smith
Technical Program Manager-MDU   (650) 762-6499  | chrissm at google.com


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