[Nfbf-l] paypal accessibility issues

Thu Apr 14 19:51:31 UTC 2016

     I appreciate the response. What happens is, after I have logged in and 
chosen send money, and then chosen pay for goods and services, it loads 
another page which JAWS indicates to me is blank. It does not read anything 
at all. That is where I cannot continue.

Kathy

-----Original Message----- 
From: Munawar Bijani via Nfbf-l
Sent: Thursday, April 14, 2016 11:40 AM
To: NFB of Florida Internet Mailing List
Cc: Munawar Bijani
Subject: Re: [Nfbf-l] paypal accessibility issues

PayPal redesigned their site a while ago to take advantage of web
accessibility standards. I've never had issues, so I'm curious what
exactly is going on when you say JAWS "isn't reading" the page. Can you
be more specific? What do you hear when the page loads? I send money
often with the PayPal desktop site and JAWS.

On 4/14/2016 12:34 PM, kroskos--- via Nfbf-l wrote:
> Hi all,
>
>       Has anyone on this list experienced accessibility problems when 
> using paypal? When I try to send money for goods and services, jaws will 
> not read the page it takes me to.  Just wondered if anyone else had this 
> problem or has figured out how to solve it if they have.
>
> I have called paypal and they claim there is no accessibility problems and 
> the issue must be on my end. I sort of doubt this, as I have heard of 
> people complaining about accessibility issues with them.
>
> Any help would be appreciated.
>
> Kathy Roskos
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