[Nfbf-l] Fwd: Volunteers needed to assess SSA kioskaccessibility
Sherri
flmom2006 at gmail.com
Sun Jan 24 00:02:46 UTC 2016
I would like to do this as well.
Sherri
----- Original Message -----
From: "Holly via Nfbf-l" <nfbf-l at nfbnet.org>
To: "NFB of Florida Internet Mailing List" <nfbf-l at nfbnet.org>
Cc: "Holly" <hbeanie at gmail.com>
Sent: Saturday, January 16, 2016 11:27 AM
Subject: Re: [Nfbf-l] Fwd: Volunteers needed to assess SSA
kioskaccessibility
I will participate in this!
Sent from my iPhone
> On Jan 16, 2016, at 10:52 AM, Denise Valkema via Nfbf-l
> <nfbf-l at nfbnet.org> wrote:
>
>
>>
>> Social Security Kiosks
>>
>> The NFB is now seeking members in every state to assist with testing SSA’s
>> kiosks this winter. SSA’s Visitor Intake Processing kiosks were designed
>> to be accessible, but are frequently made available without the keypads
>> and audio output that are needed for accessibility.
>>
>> NFB is asking members to complete the attached accessibility survey
>> during their visit and to return the completed survey to me via email
>> (vyingling at nfb.org) or fax (410-659-5129) by January 31. For convenience,
>> I also copied the survey questions below. Please forward this request and
>> survey to anyone you know who may be willing to help.
>>
>>
>> SSA Kiosk Accessibility Survey
>> Please complete the following questions while visiting your local SSA
>> field office. Return your completed survey to Valerie Yingling, paralegal
>> at the National Federation of the Blind, via email (vyingling at nfb.org) or
>> fax (410-659-5129).
>>
>> Name:
>> Email:
>> Phone:
>> Address:
>> Address of Social Security field office:
>> Date visited:
>> Time of visit:
>>
>>
>> 1. Did the office use a Visitor Intake Processing (VIPr) kiosk
>> (kiosk used to check-in)?
>> a. If so, how were you alerted to your need to register via the
>> kiosk?
>> b. How did you locate the kiosk? If someone helped direct you to the
>> kiosk, who did so?
>> 2. Was the kiosk accessible?
>> a. Was a tactile keyboard attached to the kiosk? If so, were you
>> able to use it?
>> b. Did you hear audio instructions prompting you either to (1)
>> attach your headphones; or (2) request headphones from someone?
>> i. If you did not
>> bring your own headphones, were you able to request headphones from
>> anyone? If so, from whom?
>> c. Were there any Braille instructions present on the kiosk?
>> d. Were you able to independently sign in for your appointment?
>> 3. If the kiosk was not accessible, how did you sign in for an
>> appointment? If someone had to enter your information into the kiosk for
>> you, who assisted you?
>> 4. Did you have to enter any personal or private information into
>> the kiosk? If so, please describe.
>> 5. If the kiosk was inaccessible, did you complain about the access
>> barriers? To whom? What was the response?
>> 6. Please share other observations regarding the kiosk and your
>> experience at the SSA field office.
>>
>>
>>
>> Valerie Yingling
>> Paralegal
>> National Federation of the Blind
>> 200 East Wells Street at Jernigan Place
>> Baltimore, Maryland 21230
>> Telephone: (410) 659-9314, extension 2440
>> Fax: 410-659-5129
>> E-mail: Vyingling at nfb.org
>>
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