[Nfbf-l] Fwd: Volunteers needed to assess SSA kioskaccessibility

Sherri flmom2006 at gmail.com
Sun Jan 24 00:02:46 UTC 2016


I would like to do this as well.

Sherri
----- Original Message ----- 
From: "Holly via Nfbf-l" <nfbf-l at nfbnet.org>
To: "NFB of Florida Internet Mailing List" <nfbf-l at nfbnet.org>
Cc: "Holly" <hbeanie at gmail.com>
Sent: Saturday, January 16, 2016 11:27 AM
Subject: Re: [Nfbf-l] Fwd: Volunteers needed to assess SSA 
kioskaccessibility


I will participate in this!

Sent from my iPhone

> On Jan 16, 2016, at 10:52 AM, Denise Valkema via Nfbf-l 
> <nfbf-l at nfbnet.org> wrote:
>
>
>>
>> Social Security Kiosks
>>
>> The NFB is now seeking members in every state to assist with testing SSA’s 
>> kiosks this winter. SSA’s Visitor Intake Processing kiosks were designed 
>> to be accessible, but are frequently made available without the keypads 
>> and audio output that are needed for accessibility.
>>
>> NFB is asking members to complete the attached accessibility survey 
>> during their visit and to return the completed survey to me via email 
>> (vyingling at nfb.org) or fax (410-659-5129) by January 31. For convenience, 
>> I also copied the survey questions below. Please forward this request and 
>> survey to anyone you know who may be willing to help.
>>
>>
>> SSA Kiosk Accessibility Survey
>> Please complete the following questions while visiting your local SSA 
>> field office. Return your completed survey to Valerie Yingling, paralegal 
>> at the National Federation of the Blind, via email (vyingling at nfb.org) or 
>> fax (410-659-5129).
>>
>> Name:
>> Email:
>> Phone:
>> Address:
>> Address of Social Security field office:
>> Date visited:
>> Time of visit:
>>
>>
>> 1.      Did the office use a Visitor Intake Processing (VIPr) kiosk 
>> (kiosk used to check-in)?
>> a.      If so, how were you alerted to your need to register via the 
>> kiosk?
>> b.      How did you locate the kiosk? If someone helped direct you to the 
>> kiosk, who did so?
>> 2.      Was the kiosk accessible?
>> a.      Was a tactile keyboard attached to the kiosk? If so, were you 
>> able to use it?
>> b.      Did you hear audio instructions prompting you either to (1) 
>> attach your headphones; or (2) request headphones from someone?
>>                                                    i.     If you did not 
>> bring your own headphones, were you able to request headphones from 
>> anyone? If so, from whom?
>> c.      Were there any Braille instructions present on the kiosk?
>> d.      Were you able to independently sign in for your appointment?
>> 3.      If the kiosk was not accessible, how did you sign in for an 
>> appointment? If someone had to enter your information into the kiosk for 
>> you, who assisted you?
>> 4.      Did you have to enter any personal or private information into 
>> the kiosk? If so, please describe.
>> 5.      If the kiosk was inaccessible, did you complain about the access 
>> barriers? To whom? What was the response?
>> 6.      Please share other observations regarding the kiosk and your 
>> experience at the SSA field office.
>>
>>
>>
>> Valerie Yingling
>> Paralegal
>> National Federation of the Blind
>> 200 East Wells Street at Jernigan Place
>> Baltimore, Maryland 21230
>> Telephone: (410) 659-9314, extension 2440
>> Fax: 410-659-5129
>> E-mail: Vyingling at nfb.org
>>
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