[Nfbf-l] Para-transit

[Bill Outman]

A few more comments are in order about Volusia County.  

You can get receipts when you purchase tokens for payment, but there is no
annual statement as far as I know.  

One thing that can sometimes be helpful is thate system where you get a call
giving the estimated time of arrival of your ride, though understandably it
isn't always fully accurate.  It is best to set this up with your cell
phone, so you get notice of trips when you are away from home.  You also get
reminder calls the day before trips that prior evening with an opportunity
to cancel if necessary.  

While the Votran Gold paratransit service has limited hours especially
outside certain core service areas, it does pretty well for the size of our
community.  I think it has helped that we have the amount of blindness
training programs here that we do.  

Bill Outman 
Secretary, Greater Daytona Beach Chapter 
National Federation of the Blind 


-----Original Message-----
From: Nfbf-l [mailto:nfbf-l-bounces at nfbnet.org] On Behalf Of Jermesa Lee via
Nfbf-l
Sent: Wednesday, November 21, 2018 12:35 PM
To: nfbf-l at nfbnet.org
Cc: Jermesa Lee
Subject: [Nfbf-l] Para-transit

Greetings,
I hope this e-mail finds everyone in great health & high spirits!!!

I am doing some research and can use your input. When it comes to the para
transit system in your area, what is their policy when the drivers are
late/pass the pick up window? Is your ride free, do they apologize, or is
nothing done? Are you penalized if you are late? Are you provided a receipt
from the driver or able to obtain documentation from the company indicating
how often you used system/amount you spent within a year? 

I thank you in advance for your responses. And happy holidays!!!

Sent from my iPhone

Sent from my iPhone

_______________________________________________
Nfbf-l mailing list
Nfbf-l at nfbnet.org
http://nfbnet.org/mailman/listinfo/nfbf-l_nfbnet.org
To unsubscribe, change your list options or get your account info for
Nfbf-l:
http://nfbnet.org/mailman/options/nfbf-l_nfbnet.org/woutman%40earthlink.net