[NFBF-L] FW: [Florida Outreach Center] FW: [tech-vi Announce List] Accessibility Support Phone Lines You Should Know - OE Patients

Fri Sep 9 18:39:57 UTC 2022

This is a great start. Thanks to those who have shared and updated this
list. Keep up the GOOD!
Respectfully,
Judy Hamilton

On Fri, Sep 9, 2022 at 12:44 PM jason goldfield via NFBF-L <
nfbf-l at nfbnet.org> wrote:

>
>
> https://ophthalmicedge.org/patient/accessibility-support-phone-lines-you-should-know/
> Accessibility Support Phone Lines You Should Know
>
> With a welcomed emphasis on accessibility and inclusion, numerous
> companies now offer specialized support services for customers with vision
> loss. They are there to help you get the most out of their products and to
> ensure your devices are set right to accommodate your needs. This is an
> effort we greatly appreciate and are delighted to spread the word.
> Amazon’s Accessibility Customer Service888-283-1678
>
> Call to speak with an accessibility specialist who can help you buy books
> and other products, or get you directly to tech support for Amazon devices
> and services including Alexa, Kindle & Fire Tablet. Hands raised
> triumphantly for accessible and inclusive smartphones.
>
> Audible Support: 888-283-5051.
> Apple Accessibility Support Line877-204-3930
>
> For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or Mac – this
> is a gift. It is a special support line reserved for customers with vision,
> hearing, motor, and learning impairments. Senior AppleCare specialists are
> available 24/7 to help you get your Accessibility Settings right, answer
> your questions, and resolve your technical issues. They’ll even teach you a
> thing or two.
> AT&T National Center for Citizens with Disabilities (NCCD)866-241-6568
>
> This is where wireless customers with vision loss get answers to questions
> about accessibility features and services available from AT&T.
> Comcast Accessibility866-668-6703
>
> Direct line to a dedicated team, specially trained to support customers
> who rely on accessibility services including voice guidance and video
> description.
> Google
>
> To request a call back, from a Google Disability support specialist,
> complete this online form
> <https://support.google.com/accessibility/contact/disability_c2c>.
>
> Call an accessibility specialist at Google through the BeMyEyes
> <https://www.bemyeyes.com/> app on a smartphone or tablet. Click the
> ‘Specialized Help’ button on the app’s home page, select Google in the
> Technical tab.
>
> Google Technical Support: 855-971-9121 may (or may not) be able to help
> with accessibility questions, depends on the specialist you connect with.
> HP Accessibility Support888-259-5707
>
> Technical support for customers with accessibility needs, pertaining to HP
> (Hewlett Packard) products, available from 6am to 9pm Mountain Time.
> *LinkedIn Disability Answer Desk**Call on Be My Eyes
> <https://www.bemyeyes.com/> app*
>
> Contact an accessibility specialist at the LinkedIn Disability Answer Desk
> through the Be My Eyes app, on a smartphone or tablet; click the
> Specialized Help button on the apps home page, then select Technical to get
> to LinkedIn.
> Microsoft Disability Answer Desk800-936-5900 or the Be My Eyes
> <https://www.bemyeyes.com/> app
>
> The features you need to make your PC ‘vision friendly’ are built right
> into Windows – unfortunately, many people don’t know that. Microsoft
> recognized this as a significant problem and put in place a support team
> specialized in accessibility. So dial them up and get your computer set up
> to work for you (not against you). And, to make it even easier on yourself
> — allow them remote access to your PC and they can make the adjustments.
> *Peloton*
>
> The Accessibility Team at Peloton will answer your questions and give you
> a call, if you request it by email to: accessibility at onepeloton.com.
> *T-Mobile Accessibility**833-428-1785 <833-428-1785>*
>
> T-Mobile has an Accessibility Support
> <https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy>
> web page. It says, “T-Mobile will provide accessible support for wireless
> network service and billing inquiries. Please contact our Accessibility
> Customer Care at 1-833-428-1785 if you have any questions or need special
> assistance. For additional support, please contact Customer Care.”
> Spectrum Accessibility Support844-762-1301
>
> Call this support line to learn about and take advantage of Spectrum cable
> accessibility accommodations.
> *Spotify**Call on Be My Eyes <https://www.bemyeyes.com/> app*
>
> Get help from your smartphone or tablet with any questions you may have
> about Spotify, the world’s largest music streaming service. Speak to a
> trained customer service specialist on BME; go to Specialized Help,
> Technical, then Spotify.
> Verizon Center for Customers with Disabilities800-974-6006
>
> verizon.com/disabilities <http://verizon.com/disabilitites>
>
> Free 411 for your home phone and for your mobile phone. Get your bills in
> the format of your choice…large print or digital. They can help you with
> anything else pertaining to your home phone service.
> Verizon Wireless National Accessibility Center888-262-1999
>
> It can sometimes be challenging to get information about accessibility
> features that make your mobile phone, or tablet, work for you. Questions
> about enlarging text, using voice commands effectively, or using the screen
> reader, often remain unanswered when posed to your store representative.
> That should be the case no more – now there is a customer service and
> technical support center dedicated to helping people maximize the
> accessibility features built into all of Verizon’s mobile devices. Let them
> help you get your device set just right for you, from 8am – 9pm EST, Monday
> – Friday.
> *vote.org <http://vote.org/>**Call on Be My Eyes
> <https://www.bemyeyes.com/> app*
>
> Get help, on a smartphone or tablet, registering to vote, checking your
> registration status, and requesting a mail-in ballot. On BME, go to
> Specialized Help on the home page, then Civic Engagement, then select
> vote.org.
>
> We will continue adding Accessibility Support services as we discover
> them. Please let us know if you know of any before we do, and we’ll share
> by posting to this list.
>
> *This article was originally published April 1, 2017 and most recently
> updated on Aug 31, 2022.*
>
> For comments, questions or feedback, email us
> <patients at ophthalmicedge.org>, or connect on Facebook
> <https://www.facebook.com/OEPatients> or Twitter
> <https://twitter.com/oepatients>. We would love to hear from you!
> ------------------------------
>
> About the Author: Dorrie Rush
>
> Dorrie Rush is the Chief Content Officer and Visual Accessibility Expert
> at Ophthalmic Edge Patients (OE Patients), an online resource, presented by
> the Association for Macular Diseases, providing practical information and
> empowering advice for living a full and successful life with vision loss.
>
> She is the former Director of the Grunwald Technology Center and
> Information Resource Service at Lighthouse International 2001 to 2016.
> Dorrie is known to have an eccentric view, which is particularly useful in
> compensating for her central vision loss from Stargardt Disease.
> ------------------------------
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>
>
>      David Goldfield
>
> Assistive Technology Specialist
>
>
>
> Feel free to visit my Web site
>
> WWW.DavidGoldfield.info
>
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