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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple style='word-wrap:break-word'><div class=WordSection1><p class=MsoNormal>For your information.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal> Sincerely, <o:p></o:p></p><p class=MsoNormal>Camille Tate <o:p></o:p></p><p class=MsoNormal>2<sup>nd</sup> Vice President, National Federation of the Blind of Florida <o:p></o:p></p><p class=MsoNormal>President, Melbourne Space Coast Chapter, National Federation of the Blind of Florida <o:p></o:p></p><p class=MsoNormal>Phone: 321 372 4899 <o:p></o:p></p></div><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b>From:</b> NFBF-L <nfbf-l-bounces@nfbnet.org> <b>On Behalf Of </b>jason goldfield via NFBF-L<br><b>Sent:</b> Friday, September 9, 2022 12:42 PM<br><b>To:</b> 'NFB of Florida Internet Mailing List' <nfbf-l@nfbnet.org><br><b>Cc:</b> jason.goldfield@yahoo.com<br><b>Subject:</b> [NFBF-L] FW: [Florida Outreach Center] FW: [tech-vi Announce List] Accessibility Support Phone Lines You Should Know - OE Patients<o:p></o:p></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><br><a href="https://ophthalmicedge.org/patient/accessibility-support-phone-lines-you-should-know/">https://ophthalmicedge.org/patient/accessibility-support-phone-lines-you-should-know/</a><o:p></o:p></p></div><div id=article><div><h1 style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;mso-line-height-alt:14.55pt'><span style='font-size:25.5pt;font-family:-apple-system-font'>Accessibility Support Phone Lines You Should Know<o:p></o:p></span></h1><div><p style='line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'>With a welcomed emphasis on accessibility and inclusion, numerous companies now offer specialized support services for customers with vision loss. They are there to help you get the most out of their products and to ensure your devices are set right to accommodate your needs. This is an effort we greatly appreciate and are delighted to spread the word.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Amazon’s Accessibility Customer Service<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:888-283-1678"><span style='color:#416ED2'>888-283-1678</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Call to speak with an accessibility specialist who can help you buy books and other products, or get you directly to tech support for Amazon devices and services including Alexa, Kindle & Fire Tablet. Hands raised triumphantly for accessible and inclusive smartphones. <o:p></o:p></span></p><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Audible Support: <a href="tel:888-283-5051"><span style='color:#416ED2'>888-283-5051</span></a>.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Apple Accessibility Support Line<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:877-204-3930"><span style='color:#416ED2'>877-204-3930</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>For users of Apple’s iPhone, iPad, iPod Touch, Apple Watch, or Mac – this is a gift. It is a special support line reserved for customers with vision, hearing, motor, and learning impairments. Senior AppleCare specialists are available 24/7 to help you get your Accessibility Settings right, answer your questions, and resolve your technical issues. They’ll even teach you a thing or two. <o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>AT&T <o:p></o:p></span></h2><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>National Center for Citizens with Disabilities (NCCD)<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:866-241-6568"><span style='color:#416ED2'>866-241-6568</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>This is where wireless customers with vision loss get answers to questions about accessibility features and services available from AT&T.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Comcast Accessibility<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:866-668-6703"><span style='color:#416ED2'>866-668-6703</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Direct line to a dedicated team, specially trained to support customers who rely on accessibility services including voice guidance and video description.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Google<o:p></o:p></span></h2><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>To request a call back, from a Google Disability support specialist, complete this online <a href="https://support.google.com/accessibility/contact/disability_c2c" target="_blank"><span style='color:#416ED2'>form</span></a>.<o:p></o:p></span></p><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Call an accessibility specialist at Google through the <a href="https://www.bemyeyes.com/"><span style='color:#416ED2'>BeMyEyes</span></a> app on a smartphone or tablet. Click the ‘Specialized Help’ button on the app’s home page, select Google in the Technical tab.<o:p></o:p></span></p><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Google Technical Support: <a href="tel:855-971-9121"><span style='color:#416ED2'>855-971-9121</span></a> may (or may not) be able to help with accessibility questions, depends on the specialist you connect with.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>HP Accessibility Support<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:888-259-5707"><span style='color:#416ED2'>888-259-5707</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Technical support for customers with accessibility needs, pertaining to HP (Hewlett Packard) products, available from 6am to 9pm Mountain Time.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><strong><span style='font-size:18.5pt;font-family:-apple-system-font'>LinkedIn Disability Answer Desk</span></strong><span style='font-size:18.5pt;font-family:-apple-system-font'><o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><strong><span style='font-size:16.5pt;font-family:-apple-system-font'>Call on <a href="https://www.bemyeyes.com/"><span style='color:#416ED2'>Be My Eyes</span></a> app</span></strong><span style='font-size:16.5pt;font-family:-apple-system-font'><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Contact an accessibility specialist at the LinkedIn Disability Answer Desk through the Be My Eyes app, on a smartphone or tablet; click the Specialized Help button on the apps home page, then select Technical to get to LinkedIn.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Microsoft Disability Answer Desk<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:800-936-5900"><span style='color:#416ED2'>800-936-5900</span></a> or the <a href="https://www.bemyeyes.com/"><span style='color:#416ED2'>Be My Eyes</span></a> app<o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>The features you need to make your PC ‘vision friendly’ are built right into Windows – unfortunately, many people don’t know that. Microsoft recognized this as a significant problem and put in place a support team specialized in accessibility. So dial them up and get your computer set up to work for you (not against you). And, to make it even easier on yourself — allow them remote access to your PC and they can make the adjustments.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><strong><span style='font-size:18.5pt;font-family:-apple-system-font'>Peloton</span></strong><span style='font-size:18.5pt;font-family:-apple-system-font'><o:p></o:p></span></h2><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>The Accessibility Team at Peloton will answer your questions and give you a call, if you request it by email to: <a href="mailto:accessibility@onepeloton.com" target="_blank"><span style='color:#416ED2'>accessibility@onepeloton.com</span></a>.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><strong><span style='font-size:18.5pt;font-family:-apple-system-font'>T-Mobile Accessibility</span></strong><span style='font-size:18.5pt;font-family:-apple-system-font'><o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><strong><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:833-428-1785"><span style='color:#416ED2'>833-428-1785</span></a></span></strong><span style='font-size:16.5pt;font-family:-apple-system-font'><o:p></o:p></span></h3><div><p class=MsoNormal style='line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'>T-Mobile has an <a href="https://www.t-mobile.com/responsibility/consumer-info/accessibility-policy" target="_blank"><span style='color:#416ED2'>Accessibility Support</span></a> web page. It says, “T-Mobile will provide accessible support for wireless network service and billing inquiries. Please contact our Accessibility Customer Care at <a href="tel:1-833-428-1785"><span style='color:#416ED2'>1-833-428-1785</span></a> if you have any questions or need special assistance. For additional support, please contact Customer Care.” <o:p></o:p></span></p></div><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Spectrum Accessibility Support<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:844-762-1301"><span style='color:#416ED2'>844-762-1301</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Call this support line to learn about and take advantage of Spectrum cable accessibility accommodations.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><strong><span style='font-size:18.5pt;font-family:-apple-system-font'>Spotify</span></strong><span style='font-size:18.5pt;font-family:-apple-system-font'><o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><strong><span style='font-size:16.5pt;font-family:-apple-system-font'>Call on <a href="https://www.bemyeyes.com/"><span style='color:#416ED2'>Be My Eyes</span></a> app</span></strong><span style='font-size:16.5pt;font-family:-apple-system-font'><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Get help from your smartphone or tablet with any questions you may have about Spotify, the world’s largest music streaming service. Speak to a trained customer service specialist on BME; go to Specialized Help, Technical, then Spotify.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Verizon Center for Customers with Disabilities<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:800-974-6006"><span style='color:#416ED2'>800-974-6006</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'><a href="http://verizon.com/disabilitites"><span style='color:#416ED2'>verizon.com/disabilities</span></a><o:p></o:p></span></p><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>Free 411 for your home phone and for your mobile phone. Get your bills in the format of your choice…large print or digital. They can help you with anything else pertaining to your home phone service.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><span style='font-size:18.5pt;font-family:-apple-system-font'>Verizon Wireless National Accessibility Center<o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><span style='font-size:16.5pt;font-family:-apple-system-font'><a href="tel:888-262-1999"><span style='color:#416ED2'>888-262-1999</span></a><o:p></o:p></span></h3><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>It can sometimes be challenging to get information about accessibility features that make your mobile phone, or tablet, work for you. Questions about enlarging text, using voice commands effectively, or using the screen reader, often remain unanswered when posed to your store representative. That should be the case no more – now there is a customer service and technical support center dedicated to helping people maximize the accessibility features built into all of Verizon’s mobile devices. Let them help you get your device set just right for you, from 8am – 9pm EST, Monday – Friday.<o:p></o:p></span></p><h2 style='mso-line-height-alt:18.0pt;max-width:100%'><strong><span style='font-size:18.5pt;font-family:-apple-system-font'><a href="http://vote.org/" target="_blank"><span style='color:#416ED2'>vote.org</span></a></span></strong><span style='font-size:18.5pt;font-family:-apple-system-font'><o:p></o:p></span></h2><h3 style='line-height:18.0pt;max-width:100%'><strong><span style='font-size:16.5pt;font-family:-apple-system-font'>Call on <a href="https://www.bemyeyes.com/" target="_blank"><span style='color:#416ED2'>Be My Eyes</span></a> app</span></strong><span style='font-size:16.5pt;font-family:-apple-system-font'><o:p></o:p></span></h3><div><p class=MsoNormal style='line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'>Get help, on a smartphone or tablet, registering to vote, checking your registration status, and requesting a mail-in ballot. On BME, go to Specialized Help on the home page, then Civic Engagement, then select <a href="http://vote.org/" target="_blank"><span style='color:#416ED2'>vote.org</span></a>.<o:p></o:p></span></p></div><p style='line-height:18.0pt;max-width:100%'><span style='font-size:13.0pt;font-family:-apple-system-font'>We will continue adding Accessibility Support services as we discover them. Please let us know if you know of any before we do, and we’ll share by posting to this list.<o:p></o:p></span></p><div><div><p style='line-height:18.0pt'><i><span style='font-size:13.0pt;font-family:-apple-system-font'>This article was originally published April 1, 2017 and most recently updated on Aug 31, 2022.</span></i><span style='font-size:13.0pt;font-family:-apple-system-font'><o:p></o:p></span></p></div></div></div><div><p class=MsoNormal style='line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'>For comments, questions or feedback, <a href="mailto:patients@ophthalmicedge.org"><span style='color:#416ED2'>email us</span></a>, or connect on <a href="https://www.facebook.com/OEPatients" target="_blank"><span style='color:#416ED2'>Facebook</span></a> or <a href="https://twitter.com/oepatients" target="_blank"><span style='color:#416ED2'>Twitter</span></a>. We would love to hear from you!<o:p></o:p></span></p></div><div><div class=MsoNormal align=center style='text-align:center;line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'>About the Author: Dorrie Rush<br><br>Dorrie Rush is the Chief Content Officer and Visual Accessibility Expert at Ophthalmic Edge Patients (OE Patients), an online resource, presented by the Association for Macular Diseases, providing practical information and empowering advice for living a full and successful life with vision loss.<br><br>She is the former Director of the Grunwald Technology Center and Information Resource Service at Lighthouse International 2001 to 2016. Dorrie is known to have an eccentric view, which is particularly useful in compensating for her central vision loss from Stargardt Disease. <o:p></o:p></span></p><div class=MsoNormal align=center style='text-align:center;line-height:18.0pt'><span style='font-size:13.0pt;font-family:-apple-system-font'><hr size=1 width="100%" align=center></span></div><div><h2 style='mso-line-height-alt:18.0pt'><span style='font-size:18.5pt;font-family:-apple-system-font'>STAY POSTED<o:p></o:p></span></h2><p style='line-height:18.0pt;max-width:100%'><strong><span style='font-size:13.0pt;font-family:-apple-system-font'>SUBSCRIBE TO TIPS FOR LIVING WELL WITH VISION LOSS</span></strong><span style='font-size:13.0pt;font-family:-apple-system-font'><o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal> David Goldfield <o:p></o:p></p><div><p class=MsoNormal>Assistive Technology Specialist<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Feel free to visit my Web site<o:p></o:p></p></div><div><p class=MsoNormal><a href="http://WWW.DavidGoldfield.info">WWW.DavidGoldfield.info</a><o:p></o:p></p></div></div><div><p class=MsoNormal><span style='color:white'>_._,_._,_<o:p></o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="100%" align=center></div><p class=MsoNormal>Groups.io Links:<o:p></o:p></p><p>You receive all messages sent to this group. <o:p></o:p></p><p><a href="https://groups.io/g/floridaoutreachcenter/message/816" target="_blank">View/Reply Online (#816)</a> | <a href="mailto:floridaoutreachcenter@groups.io?subject=Re:%20%5BFlorida%20Outreach%20Center%5D%20FW%3A%20%5Btech-vi%20Announce%20List%5D%20Accessibility%20Support%20Phone%20Lines%20You%20Should%20Know%20-%20OE%20Patients" target="_blank">Reply To Group</a> | <a href="mailto:jgoldfield73@comcast.net?subject=Private:%20Re:%20%5BFlorida%20Outreach%20Center%5D%20FW%3A%20%5Btech-vi%20Announce%20List%5D%20Accessibility%20Support%20Phone%20Lines%20You%20Should%20Know%20-%20OE%20Patients" target="_blank">Reply To Sender</a> | <a href="https://groups.io/mt/93577291/5021469" target="_blank">Mute This Topic</a> | <a href="https://groups.io/g/floridaoutreachcenter/post">New Topic</a><o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="25%" align=center></div><p class=MsoNormal>Visit our web page at <a href="http://www.blindfocb.org">www.blindfocb.org</a><o:p></o:p></p><div class=MsoNormal align=center style='text-align:center'><hr size=2 width="25%" align=center></div><p class=MsoNormal><a href="https://groups.io/g/floridaoutreachcenter/editsub/5021469">Your Subscription</a> | <a href="mailto:floridaoutreachcenter+owner@groups.io">Contact Group Owner</a> | <a href="https://groups.io/g/floridaoutreachcenter/leave/8918006/5021469/612181316/xyzzy">Unsubscribe</a> [jason.goldfield@yahoo.com]<o:p></o:p></p><div><p class=MsoNormal><span style='color:white'>_._,_._,_<o:p></o:p></span></p></div></div></body></html>