<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>Dear Miranda,</div><div id="AppleMailSignature"> During Sunday's ninth state wide chapter meeting I didn't get a chance to offer this comment and I thought I would pass it onto you as a program that you might want to consider for the upcoming state convention. My idea is to have a panel discussion on transportation and more specifically paratransit. I was thinking the attendees attendees were members of the panel could be made up from various areas of the states offering comparisons about the different para transit systems that exist in the state state. I felt this could be reverent because of all the issues that you've been having is in Hillsboro county. Of course I do understand that each county says it's own rules and regulations governing para transit and the transportation system system. And my warning what happens in other areas of the state state it might give people Ideas how do I address issues and difficulties that they may be having in around county county. If there is support for this, members either from the vocal transportation agency agency and the local county government could also be invited to panel discussion. By learning what is being done in other areas or counties in the state, Federalists might be able to return back to their home County with new ideas ideas or programs in their relationship with their local transportation boards boards.</div><div id="AppleMailSignature">I thought I would pass this on to you to share and consideration.</div><div id="AppleMailSignature"> Thanks Paul, the older one</div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature"><br></div><div id="AppleMailSignature"><br><br>Sent from my iPhone</div><div><br>On Oct 9, 2017, at 3:00 PM, tampa President via NFBF-Tampa <<a href="mailto:nfbf-tampa@nfbnet.org">nfbf-tampa@nfbnet.org</a>> wrote:<br><br></div><blockquote type="cite"><div><meta http-equiv="content-type" content="text/html; charset=utf-8"><div>Greetings all,<br>Please see the below email regarding complements or complaints to Hart. Thanks</div><div id="AppleMailSignature"></div><div id="AppleMailSignature"><br><span style="background-color: rgba(255, 255, 255, 0);">-- <br>Miranda b. Kilby</span><div><span style="background-color: rgba(255, 255, 255, 0);">Ph: <a dir="ltr" href="tel:(352)942-0417" x-apple-data-detectors="true" x-apple-data-detectors-type="telephone" x-apple-data-detectors-result="2">(352)942-0417</a></span></div></div><div><br>Begin forwarded message:<br><br></div><blockquote type="cite"><div><b>From:</b> "Merry Schoch" <<a href="mailto:merrys@verizon.net">merrys@verizon.net</a>><br><b>Date:</b> October 9, 2017 at 9:05:07 AM EDT<br><b>To:</b> "'Miranda Kilby'" <<a href="mailto:mbkilby@gmail.com">mbkilby@gmail.com</a>><br><b>Subject:</b> <b>fyi FW: HART Compliments and Concerns</b><br><br></div></blockquote><blockquote type="cite"><div><meta http-equiv="Content-Type" content="text/html; charset=us-ascii"><meta name="Generator" content="Microsoft Word 12 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
span.EmailStyle18
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--><div class="WordSection1"><p class="MsoNormal"><span style="color:#1F497D">Hi Miranda,<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><p class="MsoNormal"><span style="color:#1F497D">I asked if we could submit compliments and/or complaints via email instead of dealing with customer service. Below is how to do it...<o:p></o:p></span></p><p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p><div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Kemly Jimenez Green [<a href="mailto:GreenK@gohart.org">mailto:GreenK@gohart.org</a>] <br><b>Sent:</b> Sunday, October 08, 2017 5:53 AM<br><b>To:</b> Merry Schoch<br><b>Subject:</b> HART Compliments and Concerns<o:p></o:p></span></p></div></div><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Good morning,<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">You can send compliments and concerns to <a href="mailto:customerservice@gohart.org">customerservice@gohart.org</a>. When doing so, please remember to add:<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Your name, address, phone number<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Incident location (cross streets)<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Direction of Travel<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Route number<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Unit number if available<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Operator name if available<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Operator description if available or applicable<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Day of incident <o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Time of incident<o:p></o:p></p><p class="MsoListParagraph" style="text-indent:-.25in"><span style="font-family:Symbol">·</span><span style="font-size:7.0pt;font-family:"Times New Roman","serif""> </span>Description of event, basically what happened<o:p></o:p></p><p class="MsoListParagraph"><o:p> </o:p></p><p class="MsoNormal"><o:p> </o:p></p><div><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#01477D"><br><br><br><b>Kemly Jimenez Green</b><br>Manager of Customer Service & Paratransit<br>HART<br>1201 East 7th Avenue<br>Tampa, FL 33605<br>Tel: (813) 384-6341<br>FAX: (813) 384-6284<br><a href="mailto:%22GreenK@gohart.org%22">GreenK@gohart.org</a><o:p></o:p></span></p></div><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p><div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><a href="http://gohart.org/Pages/promotion.aspx"><span style="text-decoration:none"><img border="0" width="273" height="100" id="_x0000_i1025" src="http://www.gohart.org/images/signature.jpg" alt="www.gohart.org"></span></a><o:p></o:p></span></p></div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><o:p> </o:p></span></p><div><p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#A5A5A5">Please note: Hillsborough Transit Authority (HART) is a public agency and all correspondence to or from this Agency is subject to disclosure under Florida's Public Records laws (Florida Statutes, Chapter 119).<o:p></o:p></span></p></div><div><p class="MsoNormal"><b><i><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:green">* Go Green! Please don't print this e-mail unless you really need to. Thanks!</span></i></b><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:green"><o:p></o:p></span></p></div></div></div></blockquote></div></blockquote><blockquote type="cite"><div><span>_______________________________________________</span><br><span>NFBF-Tampa mailing list</span><br><span><a href="mailto:NFBF-Tampa@nfbnet.org">NFBF-Tampa@nfbnet.org</a></span><br><span><a href="http://nfbnet.org/mailman/listinfo/nfbf-tampa_nfbnet.org">http://nfbnet.org/mailman/listinfo/nfbf-tampa_nfbnet.org</a></span><br><span>To unsubscribe, change your list options or get your account info for NFBF-Tampa:</span><br><span><a href="http://nfbnet.org/mailman/options/nfbf-tampa_nfbnet.org/lewpil1952%40gmail.com">http://nfbnet.org/mailman/options/nfbf-tampa_nfbnet.org/lewpil1952%40gmail.com</a></span></div></blockquote></body></html>