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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Here is a message that I received from one of our members. I am forwarding this because I and others thought this information might be helpful. This message came from one of the FCB email lists, but it should apply to all blind Spectrum customers in Florida. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>Dan Hicks<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif'><o:p> </o:p></span></p><div><div><blockquote style='border:none;border-left:solid blue 1.5pt;padding:0in 0in 0in 4.0pt;margin-left:0in;margin-top:5.0pt;margin-bottom:5.0pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Dear Spectrum customer:<br><br>We have been working with Spectrum on your behalf. Spectrum has worked diligently to improve the customer experience and in fact just launched their flagship accessibility solution for Guide Narration for their customers who are blind or visually impaired through their Spectrum Guide. The agreement reached with FLORIDA Council of the Blind and the Pinellas Council of the Blind with assistance from its member Access Ready Inc. will entitle current eligible Spectrum customers who are blind or visually impaired recipients to receive a fully accessible Spectrum Guide set top box, which will be installed by a qualified specially trained service technician, as well as receiving a monthly credit on Spectrum bills for a number of future months. <br><br>Spectrum has a special offer for existing qualified Florida Spectrum customers and we would like to make sure you are included. This offer is only valid for Florida residents and dissemination of this notice should be limited accordingly. To qualify for this offer:<br><br>One must be a current Florida Spectrum customer for at least 6 months<br><br>Provide Account Billing Name<br><br>Member name of user who is visually impaired or blind if different from Billing Name<br><br>Account #<br><br>Address<br><br></span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>This information must be sent by email to<br></span><span style='color:black'><a href="mailto:cablerebate2019@gmail.com" target="_blank"><span style='font-size:12.0pt;font-family:"Arial",sans-serif'>cablerebate2019@gmail.com</span></a></span><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>or by calling 800-267-4448 no later than Friday, July 12, 2019.<br>If you have questions concerning this, send an email to </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><a href="mailto:spectrum-guide-accessibility@charter.com" target="_blank">spectrum-guide-accessibility@charter.com</a></span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'>Respectfully,</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'><br>Sheila Young, President<br>Florida Council of the Blind </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black'> </span><span style='color:black'><o:p></o:p></span></p></blockquote></div></div></div></body></html>