[Nfbk] Apple iPhone apps and App Store accessibility

Rick Roderick rickrod at twc.com
Sat Mar 24 21:22:41 UTC 2018


It is called Spectrum TV.
 
From: NFBK [mailto:nfbk-bounces at nfbnet.org] On Behalf Of Reece O'Bryan via NFBK
Sent: Friday, March 23, 2018 7:52 PM
To: NFB of Kentucky Internet Mailing List <nfbk at nfbnet.org>
Cc: Reece O'Bryan <reeceobryan at icloud.com>
Subject: Re: [Nfbk] Apple iPhone apps and App Store accessibility
 
Sorry that I am just now getting back to you. Can you look in the App Store and give me the exact name of the app that is in accessible just so I am totally sure of which it is. Optionally, you can click the app, click share, copy link and paste it in here.
 
Reece O'Bryan 
502-827-3725
 
------Sent from my iPhone

On Mar 23, 2018, at 8:00 AM, Rick Roderick via NFBK <nfbk at nfbnet.org <mailto:nfbk at nfbnet.org> > wrote:
This is the app that allows one to watch the channels, not the one for doing everything else.
 
From: NFBK [mailto:nfbk-bounces at nfbnet.org] On Behalf Of Reece O'Bryan via NFBK
Sent: Friday, March 23, 2018 6:24 AM
To: NFB of Kentucky Internet Mailing List <nfbk at nfbnet.org <mailto:nfbk at nfbnet.org> >
Cc: Reece O'Bryan <reeceobryan at icloud.com <mailto:reeceobryan at icloud.com> >
Subject: Re: [Nfbk] Apple iPhone apps and App Store accessibility
 
Hey again,
 
When I search for the spectrum TV app I get two different results, which of them are you referring to that is in accessible and I will download it, confirm it and go through the process that work for me.
 
 
Reece O'Bryan 
502-827-3725
 
------Sent from my iPhone

On Mar 22, 2018, at 7:56 PM, Reece O'Bryan via NFBK <nfbk at nfbnet.org <mailto:nfbk at nfbnet.org> > wrote:
Hi,
 
If they have a application, I would do as I said below. If not, I would contact them and ask to speak to a manager, supervisor or the legal department.
 
Reece O'Bryan 
502-827-3725
 
------Sent from my iPhone

On Mar 22, 2018, at 7:22 PM, Rick Roderick via NFBK <nfbk at nfbnet.org <mailto:nfbk at nfbnet.org> > wrote:
Hi, Reece,
 
I think a lot of apps are in between. I used the Spectrum TV app, and I like most things about it, but in the latest versions it refreshes about once per minute. I scroll through the channels and I am suddenly taken back to the beginning. Is there any way to stop this or slow it down. If not, I will write to Spectrum.
 
From: NFBK [mailto:nfbk-bounces at nfbnet.org] On Behalf Of Reece O'Bryan via NFBK
Sent: Thursday, March 22, 2018 6:37 PM
To: nfbk at nfbnet.org <mailto:nfbk at nfbnet.org> 
Cc: Reece O'Bryan <reeceobryan at icloud.com <mailto:reeceobryan at icloud.com> >
Subject: [Nfbk] Apple iPhone apps and App Store accessibility
 
Hi,
 
I’m sure that all of you are tired of downloading apps from the App Store only to find out that they are in accessible with voiceover. I may have found a way to fix this.
First, any application you have downloaded in the past that was inaccessible and that you removed, go back to the App Store and give it a one star.
Second, if you still have any of these apps that are partially accessible then do the same thing as above. When you leave one starter make sure that you put the title in all capital letters and I would suggest adding something about accessibility, inaccessibility or something of that nature.
 
You may want to add in that they are potentially breaking a federal law and the Americans with disabilities act by not providing their service to us. For the best results, update your review every single time that they update the app to the latest version. That will bring your review to the very top and have the highest chance of it getting noticed by developer.
The last thing that you can do is this. When you go to the app on the App Store you should see an option to contact the developer directly. Basically do the exact same as above and tell them that you would like to be notified when the changes are made and that their application is now abiding by the regulations set forth in the Americans with disabilities act.
 
Over the past month I have contacted dozens of large companies, including six financial institutions, my personal security system and other applications I will be using for my Real Estate. You can see my progress below and if any of you have any questions then feel free to ask me. Hopefully we can join together and make the App Store accessible as it should have been already! 😁
 
Reece O'Bryan 
502-827-3725
 
------Sent from my iPhone

Begin forwarded message:
From: Apple <no_reply at email.apple.com <mailto:no_reply at email.apple.com> >
Date: March 22, 2018 at 4:06:59 PM EDT
To: reeceobryan at icloud.com <mailto:reeceobryan at icloud.com> 
Subject: You’ve received a developer response to your review of RE∕MAX Real Estate Search (US)
 
	
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App Store
	
	
				

	
Dear Reece, 
RE/MAX responded to your review of

  <http://is5.mzstatic.com/image/thumb/Purple118/v4/a2/2a/8c/a22a8cb4-2e6f-aab4-d482-834f4e3e69a8/source/280x280bb-80.jpg>   <http://is5.mzstatic.com/image/thumb/Purple118/v4/a2/2a/8c/a22a8cb4-2e6f-aab4-d482-834f4e3e69a8/source/280x280bb-80.jpg> 
	
RE∕MAX Real Estate Search (US)

RE/MAX
"Reece O'Bryan, we agree 100% and are currently working on a version of the app that will abide by all ADA standards. Thank you so much for being passionate about this. We apologize for the difficulties and hope you will give us another try when the updates are completed."
Do you want to update your review <https://itunes.apple.com/us/app/re-max-real-estate-search-us/id503147131?mt=8&action=write-review> ?
You can also contact the developer <http://www.remax.com/c/contact> .
	
	
	
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