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<DIV style="font-color: black"><B>From:</B> <A title=blind411@verizon.net
href="mailto:blind411@verizon.net">Marion Gwizdala</A> </DIV>
<DIV><B>Sent:</B> Friday, January 28, 2011 10:15 AM</DIV>
<DIV><B>To:</B> <A title=nagdu@nfbnet.org href="mailto:nagdu@nfbnet.org">NAGDU
List</A> ; <A title=nyagdu@nfbnet.org href="mailto:nyagdu@nfbnet.org">nyagdu</A>
; <A title=blindtlk@nfbnet.org
href="mailto:blindtlk@nfbnet.org">blindtlk@nfbnet.org</A> ; <A
title=chapter-presidents@nfbnet.org
href="mailto:chapter-presidents@nfbnet.org">NFB Chapter presidents</A> ; <A
title=FLAGDU@NFBNET.ORG href="mailto:FLAGDU@NFBNET.ORG">FLAGDU List</A> </DIV>
<DIV><B>Subject:</B> [Chapter-presidents] Fidelco Guide Dog Foundation
Inc.</DIV></DIV></DIV>
<DIV><BR></DIV>
<DIV><FONT size=2 face=Arial>Please distribute the following message as widely
as appropriate.</FONT></DIV>
<DIV><FONT size=2 face=Arial></FONT> </DIV>
<DIV>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal>January 28, 2011</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><o:p> </o:p></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-tab-count: 1">
</SPAN>The National Association of Guide Dog Users (NAGDU), a division of the
National Federation of the Blind, has been contacted by a consumer of the
Fidelco Guide Dog Foundation Inc., alleging that they have arbitrarily and
without just cause, removed her dog from her. Fidelco contends that they removed
the dog “for safety reasons” but refuse to share any more details, citing
confidentiality and privacy concerns, in spite of a signed release of
information form granting permission to speak with us. Fidelco officials contend
they have given the consumer an explanation of the reason the dog was
repossessed, a fact the consumer denies. Fidelco has referred us to their
ownership agreement which states, “Fidelco may repossess the dog. . .for any
other reason as determined by Fidelco in its sole and absolute discretion.”</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><SPAN
style="mso-spacerun: yes"> </SPAN><SPAN
style="mso-tab-count: 1">
</SPAN>We have reason to believe that this is not an isolated incident and there
are other consumers who have been treated in a similar manner by the Fidelco
Guide Dog foundation inc. We are interested in hearing from others who have had
their dogs repossessed by Fidelco without cause or explanation “in its sole and
absolute discretion.” Fidelco consumers wishing to file such a complaint should
send their names, addresses (including email addresses), and telephone numbers,
along with the circumstances of the repossession to </P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><o:p> </o:p></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal>Marion Gwizdala, President</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal>National Association of Guide Dog
Users</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal>National Federation of the
Blind</P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><A
href="mailto:President@NAGDU.ORG">President@NAGDU.ORG</A></P>
<P style="MARGIN: 0in 0in 0pt" class=MsoNormal><FONT size=2
face=Arial></FONT> </P></DIV>
<P>
<HR>
<P></P>_______________________________________________<BR>Chapter-presidents
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