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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Wright, Jennifer (OFB-FK) [mailto:JenniferN.Wright@ky.gov] <br><b>Sent:</b> Wednesday, July 10, 2013 10:02 AM<br><b>To:</b> Flanagan, Allison A (OFB-FK); 'Ann Smits'; 'Bill Deatherage'; 'Cathy Jackson'; McNabb, Cora L (OFB-FK); 'David Lawson'; 'Don Gerard'; George Stokes ; Gordon-Brown, Gerry (CAP-FK); Gerry Rader Slusher; Kathy Eversole; 'Kelly Foust'; 'Kim Zeigler'; Michael Freeholm; Shirley, Patrick B (Education Cabinet); Paula Wiese ; 'Rebecca Murrell'; 'Rhonda Logsdon'; 'Sharon Fields'; Sharon Fields (Home) ; Deeley, Stephen P (OFB-LV); 'Susan Ament'; Hammons, Twyla S (OFB-SS)<br><b>Subject:</b> FW: Gov. Beshear Announces kynect Call Center Seeking Candidates for 100 New Jobs<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Below (and attached in text only format) is the Governor’s Office press release about the Xerox Call Center jobs that our Business Opportunities Committee reported on at the last meeting. Jenny Tyree has been working closely with Xerox on positions for our consumers. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>If you know of anyone who might be interested in one of these Call Center positions, please pass this along to them.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='margin-bottom:12.0pt'><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'><o:p> </o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td width=886 colspan=3 valign=top style='width:6.15in;padding:0in 5.4pt 0in 5.4pt'><p class=MsoNormal align=center style='text-align:center;line-height:115%'><img width=108 height=108 id="Picture_x0020_1" src="cid:image001.jpg@01CE7CC2.8DCDAF90" alt=image001><o:p></o:p></p><p class=MsoNormal align=center style='text-align:center;line-height:115%'><span style='font-size:16.0pt;line-height:115%'>Commonwealth of Kentucky<o:p></o:p></span></p><p class=MsoNormal align=center style='margin-bottom:16.0pt;text-align:center;line-height:115%'><span style='font-size:16.0pt;line-height:115%'>Office of the Governor <o:p></o:p></span></p></td></tr><tr style='height:52.65pt'><td width=476 valign=top style='width:237.9pt;padding:0in 5.4pt 0in 5.4pt;height:52.65pt'><p class=MsoNormal style='line-height:115%'><b>FOR IMMEDIATE RELEASE<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b><o:p> </o:p></b></p></td><td width=183 valign=top style='width:91.5pt;padding:0in 5.4pt 0in 5.4pt;height:52.65pt'><p class=MsoNormal align=right style='text-align:right;line-height:115%'><b>Contact:<o:p></o:p></b></p></td><td width=227 valign=top style='width:113.4pt;padding:0in 5.4pt 0in 5.4pt;height:52.65pt'><p class=MsoNormal style='line-height:115%'><b>Kerri Richardson<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b>502.564.2611<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b>502.330.6633<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b><o:p> </o:p></b></p><p class=MsoNormal style='line-height:115%'><b>Terry Sebastian <o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b>502.564.2611<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b>502.229.6130<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b><o:p> </o:p></b></p><p class=MsoNormal style='line-height:115%'><b>Jill Midkiff<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b>502.564.7042<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b>502.330.1185<o:p></o:p></b></p><p class=MsoNormal style='line-height:115%'><b><o:p> </o:p></b></p></td></tr></table></div><p class=MsoNoSpacing align=center style='text-align:center'><b><span style='font-size:16.0pt'>Gov. Beshear Announces kynect Call Center Seeking Candidates for 100 New Jobs<o:p></o:p></span></b></p><p class=MsoNoSpacing align=center style='text-align:center'><i>Xerox seeking applicants to staff Health Benefit Exchange customer service operation <o:p></o:p></i></p><p class=MsoNoSpacing align=center style='text-align:center'><o:p> </o:p></p><p class=MsoNoSpacing><b>FRANKFORT, Ky.</b> <b>(July 9, 2013)</b> – Governor Steve Beshear announced today that Xerox is seeking candidates to fill 100 new jobs that will support a Kentucky-based call center for individuals seeking health insurance information through kynect, Kentucky’s Healthcare Connection. <o:p></o:p></p><p class=MsoNoSpacing><o:p> </o:p></p><p class=MsoNoSpacing>“Open enrollment for kynect is just around the corner, and many Kentuckians will have questions about the national healthcare law,” said Gov. Beshear. “We need experienced customer service representatives who can provide assistance and guidance to individuals seeking information or purchasing health insurance through kynect.” <o:p></o:p></p><p class=MsoNoSpacing><o:p> </o:p></p><p class=MsoNoSpacing>Xerox is seeking 100 customer-care employees who will <span style='color:black'>offer assistance via a toll-free number in English and Spanish and will have live call-monitoring, real-time reporting, and integrated interaction with customers, including email and chat options. </span>The call center will be operational Aug. 15, 2013. <o:p></o:p></p><p class=MsoNoSpacing><span style='color:black'><o:p> </o:p></span></p><p class=MsoNoSpacing>Interested applicants can apply with Xerox by calling 859-389-4608, visiting Xerox’s office located at 2432 Fortune Drive in Lexington, or online at <a href="http://www.xerox.com/careers">www.xerox.com/careers</a>. Federal funding from the Affordable Care Act (ACA) will support the startup, staffing and training of the call center through 2014. <a name="_GoBack"></a><o:p></o:p></p><p class=MsoNoSpacing><o:p> </o:p></p><p class=MsoNoSpacing>Xerox currently operates contact centers around the nation and is implementing call centers for one other state-based health benefit exchange. Contracting with Xerox to operate the call center will save the Commonwealth more than $1 million each year compared with the estimated cost to the Commonwealth to staff and operate the call center. <o:p></o:p></p><p class=MsoNoSpacing><span style='color:black'> <o:p></o:p></span></p><p class=MsoNoSpacing><o:p> </o:p></p><p class=MsoNoSpacing align=center style='text-align:center'>###<o:p></o:p></p><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><p class=MsoNormal><i><span style='color:black'>Follow Governor Beshear on Twitter </span></i><a href="http://twitter.com/govstevebeshear" title="http://twitter.com/govstevebeshear blocked::http://twitter.com/govstevebeshear blocked::http://twitter.com/"><i>@Govstevebeshear</i></a><i><span style='color:black'>, read the Governor’s personal notes on his blog at </span></i><a href="http://governor.ky.gov/blog"><i>http://governor.ky.gov/blog</i></a><i><span style='color:black'>, and view his video commentaries at </span></i><a href="http://www.youtube.com/governorbeshear" title="http://www.youtube.com/governorbeshear blocked::http://www.youtube.com/governorbeshear"><i>http://www.youtube.com/governorbeshear</i></a><span style='color:blue'>.<o:p></o:p></span></p><p class=MsoNormal><b><o:p> </o:p></b></p><p class=MsoNormal align=center style='text-align:center'><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>